Senior Manager, Creative Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Direct comprehensive planning for the Creative organization, from annual strategy to execution.

• Convert business goals into creative roadmaps for innovation launches, integrated marketing initiatives, retail, ecommerce, social media, public relations, education, and brand storytelling.

• Establish planning cycles, coordinate with stakeholders, assess risks, and ensure timely launches.

• Manage creative intake processes, prioritization, capacity planning, workload forecasting, and staffing strategies.

• Supervise project scope, timelines, milestones, deliverables, accountability, and transparency.

• Develop, oversee, and predict the Creative department budget in collaboration with Finance.

• Manage relationships with agencies, freelancers, production teams, and external vendors, including scoping, onboarding, purchase orders, contracts, and budget tracking.

• Create scalable processes, playbooks, governance models, and standardized working methods.

• Own the Creative operational technology ecosystem and manage Asana workflows, templates, dashboards, automations, reporting, and best practices.

• Supervise Bynder governance and ensure the organization, discoverability, and integrity of digital assets.

• Identify opportunities for automation, AI integration, and emerging technologies.

• Foster cross-functional collaborations across Marketing, Innovation, Consumer Marketing, Social Media, Public Relations, Ecommerce, Sales, Finance, and other stakeholders.

• Create operational reports and performance metrics to assess capacity, workflow health, project delivery, and organizational effectiveness.

⛳️ Requirements

• Over 8 years of experience in creative operations, creative program management, marketing operations, agency operations, or a similar operational leadership position.

• Proven experience leading operations within an in-house creative, marketing, or brand organization.

• Experience preferably in the beauty, consumer goods, retail, or another fast-paced consumer sector.

• Track record of successfully managing end-to-end go-to-market planning and operational execution for integrated marketing campaigns and product launches.

• Strong background in strategic resource planning, capacity management, budgeting, forecasting, and vendor management.

• Experience in designing and implementing scalable operational processes across cross-functional teams.

• Advanced proficiency with project management tools such as Asana and digital asset management systems like Bynder or comparable platforms.

• Outstanding communication, organizational, and stakeholder management abilities.

• Capability to influence stakeholders at all organizational levels without direct authority.

• A mindset focused on continuous improvement and a passion for operational excellence.

🏝️ Benefits

• Annual base salary ranging from $125,000 to $150,000.

• A diverse workplace that promotes equal opportunities for everyone.