Creative Director, Lifestyle

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead and oversee a team of creative professionals, managing hiring, onboarding, and daily leadership.

• Create development plans, coaching schedules, and mentorship opportunities for every team member.

• Ensure team retention through trust, positive sentiment, psychological safety, and clear growth trajectories.

• Implement performance management utilizing the ARC framework; provide direct feedback and recommendations for raises/promotions.

• Manage capacity planning and staffing alignment as client bookings change.

• Conduct ongoing training and share knowledge on industry trends and tools.

• Engage directly with clients to discuss strategy, performance, and channel intricacies.

• Participate in daily creative execution for select high-priority accounts, escalations, and pitches.

• Offer executive-level oversight for pod accounts and provide hands-on support for complex or high-priority clients.

• Serve as the main escalation point for client issues within the Creative team.

• Enhance retention by delivering innovative solutions and identifying opportunities for expansion.

• Monitor client churn trends and proactively address potential risks.

• Ensure product quality through responsible QA, preventing any revenue-impacting errors.

• Drive the development of creative products through innovation, knowledge-sharing, and brainstorming sessions.

• Collaborate with the Service Lead and platform partners on emerging creative trends.

• Maintain a comprehensive understanding of the Power Circuit and nova ecosystem.

• Utilize AI technologies to enhance and streamline business processes, driving results.

• Oversee the growth and evolution of Creative’s product and craft.

⛳️ Requirements

• 7–8 years of experience in digital marketing/creative fields, with at least 5 years in an agency environment.

• A minimum of 5 years of hands-on, expert-level experience across creative disciplines including copywriting, design, production, strategy, and/or post-production.

• Over 5 years of experience in team management, including performance management and development planning.

• A portfolio that showcases a successful track record in conceptualizing, developing, and delivering creative campaigns across multiple channels at scale.

• Proven judgment and credibility that have garnered the trust of a team of creative specialists.

• In-depth knowledge of how creative functions within the wider marketing funnel and business strategy.

• Executive-level presentation and communication abilities, capable of advising senior client stakeholders and internal leadership.

• A visionary leader with a history of cultivating culture, inspiring teams, and pushing creative boundaries while achieving measurable business outcomes.

🏝️ Benefits

• Competitive base salary with commission opportunities.

• Comprehensive Medical, Dental, and Vision insurance plans with up to 100% employer contribution towards employee monthly premiums.

• 401(k) plan with a 4% employer contribution matching.

• Unlimited Time Off available from day one.

• Up to 4 hours per quarter for paid Volunteer Time Off (VTO) dedicated to philanthropic activities.

• Fully flexible work environment: full-remote, in-office, or hybrid options.

• A one-time $100 USD Work From Home (WFH) stipend included in your first paycheck.

• Employee Assistance Program (EAP) available.

• 12 observed national holidays in the United States plus 2 mental health recharge days per year.

• Unlimited opportunities for growth and leadership within a rapidly expanding firm.

• Continuous employee development programs for personal and professional growth (Hedgehog and Vital 5s).

• Quarterly awards featuring prize money and recognition for outstanding performance.

• Opportunities to participate in company DEI initiatives.