Senior Manager, Congress Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Implementation and Governance of Operating Model: Execute and operationalize the integrated Logistics & OL Engagement Scheduling operating model globally across congresses.

• Leadership in Global Programs & Portfolios: Offer executive-level supervision for Tier 1 congresses and selected Tier 2 programs across different regions and therapeutic areas.

• Leadership of People & Organizational Development: Directly oversee and cultivate a team tasked with executing Congress Logistics and OL scheduling.

• Financial Oversight & Vendor Governance: Manage consolidated global congress logistics and OL engagement budgets across the portfolio.

• Governance of OL Engagement Scheduling: Ensure compliance with enterprise standards for OL engagement scheduling.

• Compliance, Governance & Risk Oversight: Guarantee adherence to SOPs, playbooks, and governance frameworks that support global congress operations.

• Data, Analytics & Executive Reporting: Supervise the collection and evaluation of congress performance metrics.

⛳️ Requirements

• Doctorate degree with 2 years of congress management experience OR Master’s degree with 4 years of congress management experience OR Bachelor’s degree with 6 years of congress management experience OR Associate’s degree with 10 years of congress management experience OR High school diploma/GED with 12 years of congress management experience.

• 8–12 years of experience in congress operations within the pharmaceutical or biotech industries.

• Proven leadership in managing global or multi-region congress portfolios.

• Experience in facilitating both Commercial and Medical congress execution.

• Extensive knowledge of compliance standards for congresses supported by commercial funding.

• Strong financial acumen, including large-scale forecasting and ROI analysis capabilities.

• Proven ability to execute within scalable operating models while driving continuous improvement.

• Excellent executive communication and influence abilities.

• Advanced proficiency in congress management technologies (SAP, Workday, Cvent, CRM platforms, analytics tools).

🏝️ Benefits

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions.

• Group medical, dental, and vision coverage.

• Life and disability insurance.

• Flexible spending accounts.

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan.

• Stock-based long-term incentives.

• Award-winning time-off plans.

• Flexible work models where feasible.