Senior Manager, Business Strategy

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Effectively address critical staffing challenges in collaboration with senior leadership by implementing innovative staffing solutions and alternatives in a timely manner, taking into account engagement requirements and staff development goals.

• Cultivate a comprehensive understanding of capabilities, products, and delivery methodologies within your designated business units to align the right talent with the appropriate project at the optimal time.

• Conduct regular staffing meetings to coordinate integrated and cross-capability staffing solutions.

• Enhance utilization in the assigned business unit by consistently monitoring forecasts and bench resources, and proposing creative solutions to optimize capacity and reduce availability.

• Oversee pipeline management, track demands from sold projects, and engage in the forecasting process to enhance understanding of business demand drivers.

• Attain proficiency in resource management systems and tools to effectively generate reports and provide analyses on key resource management data.

• Manage reporting and utilization analyses at the business unit level, offering insights to guide strategic business decisions.

• Regularly interact with senior management in human capital, sales, staffing, and business review meetings.

• Collaborate cross-functionally with Talent Acquisition and Contingent Worker teams to address future workforce needs.

• Spearhead strategic workforce planning initiatives for the assigned business unit.

• Utilize responsible AI-enabled methodologies within Resource Management (RM), ensuring decision support is accompanied by human review and validation, while collaborating with RM Operations, Technology & Data COE to prioritize scalable process and technology enhancements that improve insights, quality, and speed.

• Provide leadership, mentorship, and operational support to a team of Resource Managers.

• Actively contribute to the development and growth of the overall Resource Management team through cultural initiatives, team development, recruiting, and training programs.

• Maintain a suitable level of confidentiality regarding sensitive employment matters and staff performance histories.

• Work together with other Resource Management team members to fulfill staffing needs across the organization.

• Engage as an active participant in the Resource Management team, identifying and implementing continuous process improvements and standardization across the organization.

• Carry out any additional responsibilities assigned by the Corporate Vice President of Resource Management to support overall resource management functions.

⛳️ Requirements

• Bachelor’s Degree in a relevant field or equivalent work experience.

• A minimum of 6 years of related experience in resource management, HR, talent acquisition, or staffing is required; experience in professional services is strongly preferred.

• Proven leadership experience in managing, coaching, and motivating a team.

• Familiarity with Workday is preferred but not mandatory.

• Demonstrated business acumen with a deep understanding of financial, operational, and personnel drivers of performance in a professional services context, including margin, growth, utilization, and capacity trade-offs.

• Strong organizational skills, attention to detail, and the ability to establish systems that facilitate easy recall of important information.

• Experience utilizing AI-enabled tools and data-driven insights to support enterprise decision-making, with appropriate human oversight, validation, and responsible data management.

• Excellent interpersonal skills with the ability to quickly and thoughtfully build relationships of trust and confidence across both internal and external stakeholders at all organizational levels.

• Outstanding verbal and written communication skills with the capacity to influence, negotiate, and manage conflict effectively.

• Ability to think critically and strategically to resolve problems with creative, practical, and effective solutions.

• Demonstrate an analytical mindset and strong intellectual curiosity.

• Capability to work independently and remain self-motivated while also excelling as a collaborative team member.

• High proficiency in Microsoft Office, especially Excel and PowerPoint.

• Experience with PowerBI, Visio, Smartsheets, and SharePoint is preferred but not required.

• Comfort in navigating a dynamic environment, effectively managing multiple time-sensitive priorities simultaneously.

🏝️ Benefits

• Medical, dental, and vision coverage.

• 401(k) plan with a generous employer match.

• Employee stock purchase plan.

• Generous Paid Time Off policy.

• Paid parental leave and adoption assistance.

• Free annual health screenings and coaching.

• Bank at work and on-site workshops.

• Wellness programs recognizing major events.