Senior Loan Officer

This is a fully remote position, open to applicants in United States.

📋 Description

• Identify and source mortgage leads.

• Cultivate relationships with real estate agents and various lead sources.

• Assess potential loan markets and create referral networks to find prospects for loans.

• Promote CCM products to individuals and businesses, highlighting services that may align with customer needs.

• Meet with applicants to gather information for loan applications and address queries regarding the process.

• Evaluate applicants' financial situations, credit histories, and property assessments to determine the viability of loan approvals.

• Clarify to customers the various loan types and credit options available, along with the terms of these services.

• Generate comprehensive loan applications with the necessary documentation.

• Enhance loan applications and documentation by informing applicants of any additional requirements.

• Assist customers by responding to inquiries and fulfilling requests.

• Address customer complaints and take appropriate measures to resolve them.

• Manage communication with real estate agents or referral sources.

• Collaborate with processing and underwriting teams to help resolve mortgage application issues.

• Stay updated on job knowledge by engaging in educational opportunities, reading industry publications, maintaining professional networks, and participating in professional organizations.

• Frequently engage in mortgage sales activities, including but not limited to attending closings, open houses, and conducting CCM seminars/trainings as well as other lead-generating initiatives.

⛳️ Requirements

• NMLS License Required under the S.A.F.E. Act of 2008.

• Knowledge of retail product philosophy, policy, underwriting, procedures, documentation, and systems.

• Experience in proactively seeking new business opportunities.

• Familiarity with Encompass is preferred.

• Comprehensive understanding of all mortgage products and programs.

• Strong analytical skills to assess credit requests and identify trends in the marketplace.

• Advanced communication and collaboration capabilities.

• Proficiency in standard software applications, including Microsoft Word, Excel, PowerPoint, and Outlook.

🏝️ Benefits

• Medical coverage.

• Dental coverage.

• Vision coverage.

• 401K plan.

• Company-sponsored short-term disability.

• Employee assistance program.

• Wellness program.