Senior Living Advisor

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish relationships with families to assist them in caring for their aging loved ones by connecting them with Brookdale communities across the nation.

• Aid families in their search for senior living options or home-based support.

• Determine which communities or resources align best with each family's unique needs.

• Encourage prospects to visit Brookdale communities and arrange appointments.

• Maintain and update customer and prospective-customer databases while ensuring compliance with quality data standards.

• Cultivate leads through informative discussions and scheduled follow-up communications.

• Provide support to communities by making outbound calls and sending emails to update prospect information and organize follow-up activities.

• Collaborate closely with community sales and operations associates as an integral part of the sales team.

• Engage in interactive training, coaching, and activities aimed at fostering a positive departmental culture.

• Execute additional tasks as designated by the supervisor.

⛳️ Requirements

• A high school diploma or equivalent is required.

• A Bachelor’s Degree (B.A. or B.S.) from a four-year college or university is preferred.

• A minimum of two years’ experience in sales, pre-sales, inside sales, or appointment setting is preferred.

• Relevant experience in healthcare or call centers is favored.

• No specific certifications, licenses, or additional requirements are necessary.

• Knowledge of the aging process and the needs of older adults across all product lines is essential.

• Competence in operating personal computers and associated software is required.

• Ability to effectively manage time, tasks, and projects in a fast-paced environment.

• Capability to represent Brookdale as an organization prepared to address seniors’ needs.

• Skill in assessing customers’ expectations, needs, and situations.

• Strong verbal and written communication skills, along with effective listening abilities.

• A self-motivated individual with organizational and time-management skills who can work independently.

• Willingness to work weekends, evenings, or nights if necessary for shift coverage.

• Capability to lift up to 25 pounds.

• Ability to interact effectively with coworkers, residents, and vendors.

🏝️ Benefits

• Opportunities for professional development.

• Programs that promote overall health and wellness.

• Medical, Dental, and Vision insurance.

• 401(k) plan.

• Associate assistance program.

• Employee discounts.

• Referral program.

• Early access to earned wages for hourly associates (excluding CA).

• Optional voluntary benefits such as ID theft protection and pet insurance.

• Paid Time Off.

• Paid holidays.

• Company-provided life insurance.

• Adoption benefits.

• Short-term and long-term disability insurance.

• Flexible Spending Accounts.

• Health Savings Account.

• Optional life and dependent life insurance.

• Additional voluntary benefits, including accident, critical illness, hospital indemnity insurance, and legal plans.

• Tuition reimbursement.

• Team-based bonus opportunities.

• Advance on naturalization fees up to $725 for qualified associates with a minimum of one year of employment.