Senior Lead, Network Support

This is a fully remote position, open to applicants in Slovakia.

📋 Description

• Oversee the resolution of intricate and significant network incidents involving routing, switching, SD-WAN, Nexus data center switching, Riverbed WAN optimization, and F5 LTM load balancing environments.

• Serve as the ultimate technical escalation point.

• Conduct advanced root cause analysis and propose permanent corrective measures.

• Design, evaluate, and enhance network architecture for scalability, resilience, performance, and security.

• Lead substantial network upgrades, migrations, and technology deployments across Cisco, Riverbed, and F5 platforms.

• Manage high-impact changes from the design phase through implementation and validation.

• Establish standards for routing, switching, segmentation, resilience, monitoring, and configuration management.

• Review and authorize complex network changes while offering technical guidance during maintenance windows.

• Mentor Level 1 and Level 2 engineers and facilitate knowledge transfer.

• Collaborate with vendors, carriers, project teams, security teams, and business stakeholders on strategic initiatives.

• Act as the technical authority on initiatives influencing network and application delivery.

⛳️ Requirements

• Expert-level understanding of enterprise routing and switching protocols, including BGP, EIGRP, HSRP, NAT, STP, VLANs, EtherChannel, Cisco SD-WAN, and network segmentation.

• Advanced troubleshooting skills utilizing logs, packet captures, routing analysis, and performance data.

• Capability to isolate complex multi-layer issues across internal networks and the SD-WAN fabric.

• Demonstrated experience in designing and managing resilient enterprise network architectures.

• Familiarity with routing design, failover strategies, and application traffic flows.

• Experience with automation, standardization, lifecycle management, and operational improvement initiatives.

• CCNP Enterprise certification required or equivalent hands-on experience.

• CCIE certification or demonstrated expert-level networking skills is a significant advantage.

• In-depth expertise in BGP, EIGRP, HSRP, NAT, ACLs, VLANs, STP, EtherChannel, and SD-WAN.

• Experience supporting large-scale enterprise, data center, campus, or global WAN environments.

• Familiarity with SD-WAN, cloud networking, network automation, and Zero Trust network concepts.

• Experience in vendor management and providing technical leadership.

• Over 10 years of experience in enterprise network engineering, architecture, operations, or infrastructure leadership.

🏝️ Benefits

• Flexible and supportive environment that prioritizes employee well-being.

• Hybrid-friendly culture.

• Be Well programs that support financial, mental, physical, and social health.

• Personalized development goals.

• Continuous feedback.

• Opportunities for certifications with Microsoft, Google, and Amazon.

• Coaching and hands-on learning experiences.

• Access to cutting-edge learning opportunities.

• Career development and career-path tools.

• Employee referral opportunities.