Senior IT System Administrator

This is a fully remote position, open to applicants in California.

📋 Description

• Administration of the identity platform (Okta), encompassing SSO, authentication, and access control features.

• Automation of user lifecycle management, including the onboarding and offboarding processes for users, devices, and application access.

• Maintenance of corporate IT infrastructure, which includes networks, servers, firewalls, applications, and cloud services (AWS, Azure, GCP).

• Management and configuration of endpoints (Jamf, Intune), focusing on security policy, patching, and vulnerability remediation.

• Enforcing SOX auditing and compliance throughout IT infrastructure processes and procedures.

• Development and expansion of automation within IT operations, utilizing both coding and no-code tools to minimize manual efforts and enhance consistency at scale.

• Identification of opportunities to implement AI and machine learning for reducing operational burdens and enhancing decision-making processes.

• Assessment and adoption of emerging tools and technologies that optimize identity management, endpoint security, and overall IT infrastructure efficiency.

• Creation and maintenance of high-quality technical documentation, including runbooks, SOPs, and end-user guides.

• Collaboration with Security, DevOps, HR, and other teams to pinpoint and execute infrastructure enhancements.

• Support IT leadership with special projects that may involve managing sensitive data, conducting internal investigations, or adhering to strict confidentiality standards.

⛳️ Requirements

• An Associate or Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).

• Demonstrated experience in enterprise-scale implementations of:

• IdP/SSO concepts (SAML/OAuth), provisioning (SCIM/JIT), and platform administration (Okta).

• Administration of MDM platforms (Jamf, Intune).

• A functional understanding of:

• Security principles (least privilege, secure design, data protection).

• Automation with code and no-code tools (Okta Workflows, webhooks, APIs, AWS Lambda/Cloud Functions, Python, Bash/ZSH, PowerShell).

• Infrastructure as Code (Terraform) and version control (Git, GitHub).

• Networking principles, troubleshooting, management, and administration.

• Cloud concepts (IaaS, public cloud) and platform administration.

• Strong verbal and written technical skills, with the ability to generate and sustain high-quality technical documentation.

• Capability to develop a project plan and see it through to completion independently.

• Experience with change management and assisting in defining team processes, procedures, and best practices.

• Exceptional teamwork, communication, and interpersonal abilities.

• Any of the following are advantageous:

• Experience scaling IT systems and infrastructure during significant organizational growth and transitions (e.g., M&A).

• Proven use of AI tools or AI-assisted methods to address real-world IT and business challenges.

• Experience in implementing compliance controls (e.g., SOX) and security standards (e.g., NIST, ISO).

• IT certifications in System Administration, Security, Networking, or related fields.

🏝️ Benefits

• Comprehensive medical, dental, and vision healthcare plans for employees and their dependents.

• Rejuvenation Policy – Flexible Vacation Time Off + 11 holidays + company shutdown during holidays.

• New Parent Leave for employees welcoming a newborn or adopting a child.

• Mental health support services.

• Paid sabbatical after 5 years for employees to recharge, gain knowledge, and pursue personal interests.

• Health and Dependent Care FSA and HSA Plan with monthly contributions from NerdWallet.

• Monthly stipends for wellness, cell phone, and Wifi (available only to remote employees for Wifi).

• Stipend for work-from-home equipment and subsidy for co-working spaces (applicable only to remote employees).

• Employee-led initiatives – Resource Groups for Parents, Diversity and Inclusion, Women, LGBTQIA, and other communities.

• Hackathons and team events across all departments.

• Company-wide celebrations such as NerdLove (employee appreciation) and annual Charity Auction.

• Employees are encouraged to make a difference by taking 8 hours of volunteer time off quarterly and donating to their preferred causes with company matching.

• 401K plan with a 4% company match.

• Opportunity to be the first to test and benefit from new financial products and tools.

• Financial wellness guidance and unlimited access to a Certified Financial Planner (CFP) through Northstar.

• Disability and Life Insurance with employer-covered premiums.