Senior IT Asset Management Consultant

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee and sustain the Installed Base (IB) for Cisco clients.

• Ensure all assets are accurately associated with contracts, locations, and support tiers.

• Manage the lifecycle of Cisco assets to mitigate risks linked to end-of-support/obsolete equipment (LDoS) and unidentified assets.

• Discover opportunities to enhance clients' infrastructure.

• Aggregate and reconcile data from various sources.

• Keep current metrics regarding hardware and software inventories.

• Handle information related to: Asset inventory, Licensing, Software usage, Lifecycle, Compliance.

• Generate managerial, operational, and executive reports.

• Create analyses to aid clients in making strategic decisions.

• Direct the onboarding process for new clients.

• Perform research on clients' environments and organizational structures.

• Present executive analyses and recommendations concerning the Installed Base.

• Prepare and deliver presentations for: Monthly Business Review (MBR) and Quarterly Business Review (QBR).

• Comprehend clients' asset management procedures.

• Suggest enhancements to optimize asset governance.

• Identify discrepancies and execute Move Add Change Delete (MACD) processes.

• Convert large datasets into strategic, actionable insights.

⛳️ Requirements

• A minimum of 4 years of experience in customer service and client relationship management.

• At least 2 years of experience in Asset Management, IT Asset Inventory, or comparable roles.

• Proficient knowledge of IT asset lifecycle management.

• Experience in analyzing hardware and software inventories.

• Understanding of technology asset governance.

• Advanced Excel capabilities, including: VLOOKUP, PivotTables, and complex formulas.

• Ability to work concurrently across multiple systems and tools.

• Familiarity with Cisco products and services.

• Experience with Cisco Asset Management Services.

• Understanding of Cisco support contract management.

• Experience with software consumption metrics and telemetry.

• Knowledge of databases and query/analysis languages (SQL or similar).

• Experience managing large volumes of data (Big Data Analytics).

• Experience in global corporate settings.

🏝️ Benefits

• Remote work