This is a fully remote position, open to applicants in District of Columbia.

📋 Description

• Oversee the analysis, design, development, and assessment of NFIP training tailored for adult learners, including insurance agents, adjusters, and other stakeholders involved in flood insurance.

• Act as the senior Instructional Systems Designer (ISD) for designated courses, utilizing adult-learning principles and adhering to Pherson’s IACET-aligned design standards.

• Create new training materials and refresh existing instructor-led and virtual courses, self-paced e-learning modules, facilitator and participant guides, job aids, and assessments.

• Collaborate with subject-matter experts to convert NFIP policy, claims, and program content into well-defined learning objectives, accurate information, and practical learning activities.

• Update the curriculum based on feedback from stakeholders and learners, evaluation outcomes, and modifications to NFIP policy or program requirements.

• Prepare course documentation for state continuing education approval, which includes learning objectives, detailed outlines, and calculations for credit hours.

• Manage source files, ensure version control, and maintain course documentation.

• Work alongside training delivery, multimedia, and project management teams to adhere to schedules and maintain quality standards.

⛳️ Requirements

• Bachelor’s degree in a relevant discipline.

• A minimum of 8 years of experience in instructional systems design (ADDIE or a similar framework) for adult learners, encompassing both instructor-led and self-paced formats.

• Proven experience in developing e-learning content using rapid authoring tools (e.g., Articulate 360 or Adobe Captivate).

• Demonstrated ability to collaborate with subject-matter experts to transform technical or regulatory information into clear, accessible training materials.

• Excellent writing, editing, and communication skills.

• Capability to manage numerous deliverables and deadlines independently in a remote setting.

• U.S. citizenship is mandatory.

• Must be able to secure a favorable DHS suitability determination.