Senior Insights Analyst, Station Analytics

This is a fully remote position, open to applicants in District of Columbia, +1 more state.

📋 Description

• Lead and take ownership of the station-facing insights service.

• Develop a deep understanding of station audiences.

• Conduct monthly webinars tailored for stations.

• Create and oversee a monthly newsletter for stations.

• Gain comprehensive knowledge and utilize NPR’s suite of analytics software.

• Build and maintain collaborative relationships with stations.

• Ensure adherence to data collection protocols.

• Assist stations in maximizing the value of NPR's products.

• Act as a station ambassador by communicating their needs effectively.

• Identify and compile internal research relevant to stations.

• Write and update guides and documentation as necessary.

⛳️ Requirements

• Minimum of 3 years of experience in website/app analytics or other audience behavioral data.

• At least 1 year of experience providing direct support to customers, clients, or external stakeholders.

• Strong public speaking abilities.

• Demonstrated expertise and extensive experience with Google Analytics (or similar platforms).

• Proven proficiency in advanced SQL.

• Advanced skills in Excel and Google Sheets.

• Demonstrated experience handling large datasets.

• Exceptional oral, written, and visual communication abilities.

• Experience in training non-technical audiences on how to use analytics tools.

🏝️ Benefits

• Access to health and wellness programs.

• Paid time off.

• Financial well-being plans.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Accidental death and dismemberment insurance.

• Long-term disability coverage.

• Short-term disability coverage.

• Voluntary retirement savings options.