Program Analyst – Data Center Delivery

This is a fully remote position, open to applicants in United States.

📋 Description

• Collect, organize, and document program, operational, and business requirements from stakeholders throughout the ecosystem.

• Create and uphold SOPs, workflows, process maps, onboarding materials, and PMO templates.

• Standardize documentation practices across various entities and project teams.

• Assist with requirements intake and change management processes throughout the program lifecycle.

• Verify data inputs before information is disseminated to program leadership.

• Ensure consistency and accuracy across dashboards, reports, metrics, and status updates.

• Manage data dictionaries and reporting standards to guarantee common definitions among all stakeholders.

• Conduct data quality reviews and identify gaps, inconsistencies, or reporting risks.

• Provide support to Program Managers and Project Managers with reporting, documentation, meeting preparation, and analysis.

• Aid in the onboarding of new projects, entities, vendors, and workstreams into established PMO processes.

• Facilitate information flow between engineering, design, infrastructure, construction, and program teams.

• Maintain centralized repositories for program documentation and reporting.

• Identify process inefficiencies, reporting challenges, and documentation gaps.

• Propose solutions that enhance consistency, efficiency, and program visibility.

• Contribute to continuous improvement initiatives within the PMO organization.

• Design scalable frameworks that enhance delivery across a growing ecosystem.

• Collaborate cross-functionally with engineering, design, project delivery, and leadership teams.

• Facilitate information gathering and ensure alignment among stakeholders.

• Convert complex information into easily understandable formats for diverse audiences.

⛳️ Requirements

• Bachelor's degree in business, engineering, or a related field is preferred; 7 years of experience may substitute for a degree.

• 3–5+ years of experience in roles such as Business Analyst, PMO Analyst, Program Analyst, Project Controls Analyst, or Program Coordination.

• Strong background in documentation, process mapping, and requirements gathering.

• Proficient in Excel and experienced with reporting platforms like Power BI, Smartsheet, ClickUp, or similar tools.

• Excellent analytical skills with the capability to identify inconsistencies, trends, and process gaps.

• Exceptional written communication and documentation abilities.

• Ability to juggle multiple priorities in a fast-paced environment.

• High attention to detail with a strong commitment to data accuracy.

🏝️ Benefits

• Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option).

• Flex spending accounts (FSA).

• Dental and vision plans.

• Comprehensive medical, dental, and vision benefits extended to spouse/domestic partner and dependent children up to age 26.

• 401k with company match and a self-directed brokerage account option.

• PTO including additional paid time off during the last week of the year.

• Company paid life insurance coverage for employees and their eligible dependents.

• Short and long-term disability, AD&D coverage.

• Professional development opportunities, tuition reimbursement, and professional licensing assistance.

• Paid parental leave after one year of employment.