Senior Inside Sales Consultant

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Taking ownership of print renewals and pinpointing prime print opportunities for digital transition each quarter.

• Actively engaging with customers through health check-in calls to grasp their requirements and discover opportunities for digital courseware.

• Performing sales demonstrations utilizing our digital content platforms such as CIMA and ExamReady.

• Expanding accounts through quarterly evaluations, assessments, sales presentations, demonstrations, and effective closings.

• Transitioning converted digital accounts to the Customer Success Manager.

⛳️ Requirements

• 3–5 years of experience in customer success, account management, or the implementation of educational technology.

• Demonstrated success in leading onboarding and training initiatives for institutional clients.

• Strong consultative and relationship-building abilities to persuade faculty and leadership towards digital adoption.

• Expertise in analyzing usage data, recognizing risk indicators, and executing intervention strategies.

• Knowledge of CRM systems (e.g., Salesforce) and digital learning platforms.

• Experience managing multiple accounts concurrently and fostering expansion opportunities within current portfolios.

🏝️ Benefits

• Comprehensive and rewarding Total Rewards package