Senior Inside Sales Consultant

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Taking charge of print renewals and pinpointing key print opportunities each quarter for digital transition.

• Actively connecting with customers through health check-in calls to comprehend their needs and identify digital courseware prospects.

• Performing sales demonstrations utilizing our digital content platforms such as CIMA and ExamReady.

• Expanding accounts through quarterly check-ins, evaluations, sales presentations, demonstrations, and effective closings.

• Transitioning converted digital accounts to the Customer Success Manager.

⛳️ Requirements

• 3–5 years of experience in customer success, account management, or educational technology implementation.

• A proven history of leading onboarding and training initiatives for institutional clients.

• Exceptional consultative and relationship-building abilities to influence faculty and leadership towards digital adoption.

• Competence in analyzing usage data, identifying risk signals, and executing intervention strategies.

• Familiarity with CRM systems (e.g., Salesforce) and digital learning platforms.

• Experience managing multiple accounts concurrently and driving expansion opportunities within existing portfolios.

🏝️ Benefits

• Comprehensive and rewarding Total Rewards package to support and empower employees.