Senior Global Study Manager – Clinical Research, Central Labs Services

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary client contact and intermediary between clients, CROs, and Labcorp.

• Facilitate collaboration among Labcorp study team members to guarantee smooth study execution.

• Provide oversight in project management with a focus on client deliverables, budget, risk, and milestone tracking.

• Enhance communication between clients and the extended Labcorp study team.

• Evaluate statements of work to ensure high-quality implementation of client specifications.

• Oversee a portfolio of global, high-complexity studies.

• Advocate for client needs within Labcorp Central Laboratory Services and across Labcorp's various business units.

• Document and address customer expectations in line with regulatory standards.

• Manage competing priorities and make challenging decisions in fast-paced environments.

• Implement, track, and report on performance metrics.

• Engage in continuous process enhancement, quality assurance, and productivity initiatives.

• Comprehend the culture and pipeline of assigned clients while collaborating with both internal and external personnel.

• Cultivate internal and external relationships to ensure timely and budget-compliant deliverables.

• Attend functional meetings and offer insights while ensuring processes remain current.

• Adhere to Labcorp Central Laboratory Services' global project management strategy.

• Foster a culture of continuous improvement, quality, and productivity.

• Carry out other assigned responsibilities.

⛳️ Requirements

• High school diploma or its equivalent.

• 5 or more years of experience in the pharmaceutical, biotechnology, or CRO sectors.

• 5 or more years of experience managing intricate global clinical projects, including budget, risk, timeline, and stakeholder management.

• 5 or more years of client-facing and stakeholder management experience.

• Proven track record of driving project execution, influencing cross-functional teams, and delivering results in a dynamic, fast-paced setting.

• Ability to lead client communications, manage expectations, influence outcomes, and build enduring trusted partnerships.

• Demonstrated leadership abilities, including influencing without direct authority, aligning cross-functional teams, and removing obstacles.

• Proven capacity to contribute to broader client, operational, and organizational goals.

• Customer-centric and solution-driven mindset.

• Proven success in process enhancement, change management, or operational excellence initiatives.

• Excellent understanding of clinical trials, project management methodologies, and clinical development processes.

• Strong sense of ownership with accountability, independent decision-making, and successful execution of complex projects.

• Proven capability to think strategically, foresee challenges, and develop proactive solutions.

• Bachelor's degree in life sciences preferred.

• Project Management training or certification, such as PMP or Prince2, preferred.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Short-term disability (STD).

• Long-term disability (LTD).

• 401(k).

• Paid Time Off (PTO) or Flexible Time Off (FTO).

• Tuition Reimbursement.

• Employee Stock Purchase Plan.