Senior Functional Business Analyst – IT Infrastructure, Security

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Evaluate business goals and stakeholder requirements to uncover opportunities for process enhancement and technology integration.

• Collect, document, validate, and oversee business and functional requirements throughout the entire project lifecycle.

• Create logical content models, process flowcharts, workflow diagrams, and ancillary business documentation.

• Analyze and document existing and future business processes.

• Collaborate with Project Managers, stakeholders, and business teams to establish strategic and tactical program goals.

• Convert business requirements into system flow diagrams, functional specifications, and solution proposals.

• Assess information gathered from stakeholder interviews, workshops, surveys, process evaluations, and business analysis activities.

• Lead requirements sessions, solution workshops, and cross-functional design discussions.

• Serve as a liaison among business units, infrastructure teams, security teams, support organizations, and project stakeholders.

• Assist in system design activities, including defining business rules, data migration requirements, process flow documentation, and wireframes.

• Promote stakeholder engagement and organizational change management initiatives to facilitate technology adoption.

• Aid stakeholders in comprehending future-state processes and preparing for organizational and operational shifts.

• Support Agile, Waterfall, and hybrid project delivery methodologies.

• Contribute to initiatives aimed at modernizing enterprise infrastructure, security, and digital workplace solutions.

⛳️ Requirements

• Over 5 years of experience in Business Analysis, particularly in supporting enterprise technology projects.

• Proven expertise in gathering, documenting, and validating business and functional requirements.

• Experience in supporting enterprise infrastructure, information technology, security, or digital transformation initiatives.

• Proficiency in creating process maps, workflow diagrams, business requirements documentation, and functional specifications.

• Strong stakeholder management and facilitation skills that cater to both technical and non-technical audiences.

• Experience serving as a liaison between business stakeholders and technology teams.

• Excellent analytical, problem-solving, and critical-thinking skills.

• Ability to juggle multiple priorities in a fast-paced project environment.

• Collaborative and consultative mindset aimed at delivering measurable business value.

• Enthusiasm for technology, innovation, process improvement, and ongoing learning.

• Bachelor's degree in Business, Information Technology, Computer Science, Information Systems, or a similar field.

• Proficiency in English is required.

• Must possess authorization to work in the United States.

• Certifications such as CBAP, CCBA, PMI-PBA, PMP, Agile, Scrum, SAFe, or related are highly desirable.

• Organizational Change Management certifications or relevant experience are strongly preferred.

• Microsoft certifications related to Microsoft 365, Teams, Power Platform, or Copilot are a significant advantage.

🏝️ Benefits

• Company-sponsored benefits.

• Comprehensive medical plans.

• Dental insurance coverage.

• Vision insurance coverage.

• Health Savings Account (HSA) with company contributions.

• Company-sponsored life insurance.

• Short-term disability insurance.

• Long-term disability insurance.

• Voluntary legal plans.

• Hospital insurance plan.

• Accident insurance plan.

• Pet wellness plan.

• 401(k) plan with matching contributions.

• Paid holidays.

• Paid time off.

• Opportunities for career development and advancement.

• A strong team culture.

• Remote work with minimal travel requirements.