Senior Frontend Engineer, Agent Core Products

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop solutions aimed at enhancing the global support agent experience.

• Define the technical vision while delivering flexible, efficient, and scalable solutions.

• Collaborate cross-functionally with product, design, and engineering teams to implement product and business strategies.

• Lead and participate in the complete development lifecycle, which includes technical design, development, test automation, experimentation, analysis, and deployment.

• Evaluate code and design documentation, offering feedback on product specifications and mockups.

• Create efficient, reusable frontend web components while ensuring performance and scalability.

• Design and implement server-side APIs to support frontend needs.

• Work in partnership with Machine Learning and Generative AI Engineers to enhance Community Support systems.

• Contribute to technical direction through discussions on engineering design.

• Provide mentorship to junior developers.

⛳️ Requirements

• Over 6 years of industry experience.

• Bachelor’s and/or Master’s degree in Computer Science or a related field, or equivalent experience.

• Proven experience in architecting frontend systems and managing end-to-end features along with cross-team integrations.

• Experience in developing large web applications using JavaScript/TypeScript.

• Familiarity with modern JavaScript/TypeScript libraries and tools, such as React and GraphQL.

• Proficiency in HTML, CSS, and related web technologies.

• Strong skills in accessibility, performance optimization, and client practices that follow paved-path principles.

• Possess a product-oriented mindset and exceptional communication skills; capable of facilitating cross-organization integration with partner teams.

• Experience in developing UI for AI-driven features, including classical supervised machine learning and Generative AI.

• Skilled in one or more backend server languages, including Java/Kotlin.

• Experience mentoring junior developers.

• Must reside in a state where Airbnb, Inc. is registered.

🏝️ Benefits

• Eligibility for bonuses.

• Eligibility for equity.

• Comprehensive benefits package.

• Employee travel credits.

• Opportunities for occasional participation in offsite events.