Senior Fraud Prevention Analyst – Processes and Continuous Improvement

This is a fully remote position, open to applicants anywhere in the world.

📋 Description

• Identify bottlenecks, inconsistencies, and areas for improvement through root-cause analysis, while developing and tracking action plans that comply with internal and regulatory policies.

• Implement enhancements and monitor performance indicators to validate outcomes.

• Map, document, and maintain technical process documentation for Fraud Prevention to ensure it is current.

• Collaborate with internal stakeholders to gather requirements and validate processes.

• Actively participate in and promote a culture of continuous improvement within the Fraud Prevention team.

⛳️ Requirements

• Senior-level experience in process mapping, documentation, and management (at least 3 years), including expertise in flowcharts and process notation (BPMN).

• At least a Green Belt certification (Six Sigma).

• Comprehensive knowledge of the entire fraud prevention lifecycle: onboarding, transactional analysis, chargebacks, MED, AML, and critical channels.

• Proficiency in SQL for the extraction and analysis of operational data.

• Strong analytical reasoning and a data-driven approach to support effective decision-making.

• Excellent communication and influencing skills across various teams.

🏝️ Benefits

• Medical and dental insurance with no copayment required.

• Life insurance coverage.

• Financial support for medication purchases and fitness activities.

• Financial wellness assistance through Neon and mental/physical health support via Zenklub (4 complimentary monthly sessions with a therapist or nutritionist).

• On-site quick massage services at headquarters.

• Flexible meal benefits provided via a Visa-branded card, with the balance usable as preferred.

• Complimentary meals at headquarters; childcare support, parental assistance programs, and extended maternity/paternity leave for families.

• Access to an in-company training platform and educational assistance that covers 70% of tuition for undergraduate degrees and language courses, as well as course and book expenses.

• Home office allowance, work equipment, furniture subsidy, and access to coworking spaces throughout Brazil via a partnership with WOBA.

• A day off during your birthday month.

• Happy Hour allowance.

• Referral bonus for introducing new hires.

• Annual performance-based bonus.

• Stock options plan.

• A relaxed and casual work environment (no formal dress code).