Senior Forward Deployed Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the complete technical integration design and execution process for enterprise clients, starting from initial scoping to production deployment.

• Drive technical discovery, scoping, and proof-of-concept initiatives during pre-sales phases.

• Develop technical proposals and cost estimates to assess feasibility for potential customers.

• Architect systems that connect customer IT environments with Cohere’s platform.

• Engage directly with AI/ML-enabled healthcare functionalities, such as clinical decision support, automated reviews, and intelligent routing.

• Ensure that integrations comply with regulatory mandates and clinical safety requirements.

• Create integration designs, architecture diagrams, data mappings, API implementation guides, and operational runbooks.

• Construct reusable integration patterns and templates that can be scaled across various customers.

• Spot opportunities to enhance platform capabilities based on insights gained from implementations.

• Work in collaboration with Engineering, Product, Solutions Architecture, and Customer Success teams to ensure successful go-live results.

• Provide mentorship to junior team members.

⛳️ Requirements

• 6–10+ years of experience in software engineering with a strong focus on backend/systems.

• A Bachelor's Degree in a relevant field is mandatory.

• Experience in the healthcare industry, especially on the payer side, with a solid understanding of healthcare workflows, data standards, and regulatory requirements.

• Extensive knowledge of data architecture and integration patterns.

• Practical experience with AWS cloud services, including Lambda, ECS, RDS, S3, API Gateway, and EventBridge.

• Strong skills in API integration and authentication, particularly with RESTful APIs, webhooks, OAuth2/OIDC, SAML 2.0, JWT, mTLS, and API key management.

• Proficiency in production coding with Python, Node.js, Java, Go, or similar languages.

• Experience in direct technical implementation roles with enterprise customers.

• Ability to navigate ambiguity and demonstrate high agency; skilled at problem definition, solution proposal, and independent execution.

• Direct experience with payer-side technology is an advantage.

• Familiarity with healthcare data standards like FHIR, X12, HL7v2, or similar specifications is beneficial.

• AI/ML integration experience is a plus.

• Experience with infrastructure-as-code tools such as Terraform, CloudFormation, or equivalent is a plus.

• Background in regulated environments, including HIPAA, SOC2, or HITRUST, is advantageous.

• Expertise in SQL and NoSQL databases, including PostgreSQL, MongoDB, DynamoDB, query optimization, and data modeling, is a plus.

• Experience in identity and access management, covering SSO implementations, federated identity, RBAC, and multi-tenancy security patterns, is a plus.

🏝️ Benefits

• Fully remote position with approximately 5% travel required.

• Comprehensive medical, dental, vision, life, and disability insurance, along with an Employee Assistance Program.

• 401K retirement plan featuring company matching.

• Flexible spending and health savings accounts available.

• Flex Time Off in addition to company holidays.

• Up to 14 weeks of paid parental leave.

• Pet insurance coverage.

• Bonus included as part of the total benefits package.