
Senior Field Service Technician
Posted Jun 20

Posted Jun 20
This is a fully remote position, open to applicants in Connecticut, +1 more state.
• Provide support for the Oshkosh S-Series front discharge mixer product.
• Conduct diagnostics and repairs at customer locations across the United States.
• Ensure timely and proper repairs to minimize future complications.
• Responsible for visiting customer sites within the designated territory.
• Deliver in-service operations and maintenance training to customers regarding equipment usage.
• Oversee customer product readiness within the assigned area.
• Facilitate product orientation sessions at customer sites.
• Aid dealer service technicians in diagnosing and resolving issues.
• Follow up on repairs performed on customer equipment.
• Address customer concerns and devise optimal solutions.
• Lead and mentor fellow Field Service Technicians as necessary.
• High School Diploma or GED is required.
• At least five (5) years of relevant experience in machine assembly, light fabrication, or equivalent contracting experience with Oshkosh Corporation; or an equivalent combination of education and experience that demonstrates capability to perform the essential functions of the position.
• A valid driver’s license must be maintained at all times.
• Capability to obtain a DOT card.
• Strong mechanical and technical abilities.
• Proven strengths in customer relationship management and communication.
• Willingness to travel up to 80%, including overnight travel up to 20%.
• Competitive total rewards package.
• People-first culture.
• Opportunities for supporting team member growth and success.
McKesson
DoiT International
GLORY
PerkinElmer
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