Senior Field Quality Engineer, Medium Voltage

This is a fully remote position, open to applicants in United States.

📋 Description

• Ensure that analyses are based on evidence, documented in accordance with standards and global processes, and aligned with stakeholder expectations.

• Participate in and conduct technical failure and data analyses.

• Utilize the 8D methodology for systematic identification of root causes.

• Work with interdisciplinary and international teams to implement effective corrective and preventive measures.

• Carry out initial field analyses and on-site technical evaluations, providing expert technical consultation.

• Develop comprehensive failure descriptions and liaise with headquarters to support and advise other functions.

• Identify and document known failure patterns, offering technical expertise to address them.

• Collaborate with Customer Quality, Supplier Quality, and regional teams.

• Maintain strong collaboration with the SMA headquarters' analysis unit and the U.S. application engineering team.

• Implement, monitor, and assess corrective actions executed by service teams and suppliers.

• Travel to customer locations, the Rocklin, CA office, and trade shows as required.

• Perform additional duties as needed or assigned.

⛳️ Requirements

• A Bachelor's degree in engineering, electrical engineering, or a related discipline, or equivalent education; a Master's degree is preferred.

• At least 7 years of experience in research and development, technical failure analysis, and quality management, with a focus on customer relations.

• Technical knowledge in medium voltage systems, including transformers and switchgear, as well as electrical systems and converters.

• Proficiency in the 8D methodology, 5 Why analysis, Ishikawa diagramming, and Pareto analysis.

• Experience in solar, automotive, aerospace, electronics, or a similar regulated industry.

• Ability to present quality findings and corrective actions to senior leadership effectively.

• Exceptional communication and collaboration skills across cross-functional and international teams.

• Willingness to travel regularly, including visits to customer sites and the Rocklin, CA office.

• Availability for occasional early morning meetings with headquarters in Germany.

• Fluency in written and spoken English is required; proficiency in German is an advantage.

• Strong skills in Microsoft Office Suite, including Word, PowerPoint, and Excel, are essential.

• Experience with hermetically sealed equipment is a plus.

• Familiarity with SAP, Salesforce, and JIRA is beneficial.

• Regional extent of responsibility.

🏝️ Benefits

• Discretionary annual profit-sharing bonus.

• Comprehensive health, dental, and vision insurance, including options with $0 premiums.

• Remote work opportunities available within the United States.

• 401(k) plan with company matching.

• Tuition reimbursement program.

• Opportunities for professional development and training.

• An inclusive, collaborative, and innovative work environment.