Corporate Quality Assurance Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct comprehensive file audits across various accounts and lines of business to ensure proper documentation of procedures and adherence to compliance standards

• Examine and verify peer audit forms for accuracy and consistency

• Analyze feedback from auditees and offer clear, best-practice-based recommendations

• Work collaboratively with team members to enhance quality assurance processes, workflows, and reference materials

• Assess and suggest improvements to the audit process and execute changes to audit forms

• Compile audit results and prepare summary findings

⛳️ Requirements

• Associate’s degree in Business, Risk Management, Insurance, or a related area, or a suitable combination of education and experience

• A minimum of two (2) years’ experience in servicing Commercial Property & Casualty accounts (preferred roles include Assistant Account Manager, Account Manager, or Technical Assistant)

• At least two (2) years of experience in Quality Assurance or auditing within the insurance sector (preferably in Commercial P&C and/or Employee Benefits)

• Experience with Applied Epic is preferred

• Strong written and verbal communication abilities, including the skill to present findings effectively

• Excellent analytical capabilities with a sharp focus on detail and precision

• Outstanding organizational, time management, and prioritization skills

• Proficiency in Microsoft Office Suite and familiarity with QA tools

• Capability to work independently while managing multiple priorities and meeting deadlines

• Strong problem-solving abilities and a mindset geared towards process improvement

🏝️ Benefits

• Competitive salary and performance-based bonuses

• Comprehensive health, dental, and vision insurance

• Retirement savings plan with company matching

• Opportunities for professional development and growth

• Flexible work environment and schedule