Senior Field Property Adjuster

This is a fully remote position, open to applicants in Connecticut.

📋 Description

• Oversee field property claims autonomously, including those that necessitate external field investigations and catastrophe (CAT) responses.

• Conduct comprehensive investigations, evaluate coverage, and generate relevant documentation such as reservation of rights and coverage letters.

• Recognize and actively seek opportunities to transfer risk to suitable entities for the advantage of insured clients and business partners.

• Keep meticulous and thorough claim records, ensuring proper documentation and adherence to jurisdictional standards.

• Appropriately identify and assign subrogation potential; establish files to facilitate successful recovery initiatives.

• Ensure that all claims operations conform to regulatory and company guidelines.

• Investigate and manage suspicious claims employing advanced methodologies and tools.

• Establish reserves, authorize payments, and make financial decisions within the designated authority.

• Collaborate with internal and external stakeholders, including legal teams, underwriting, vendors, and agents.

• Utilize advanced tools and analytics to identify trends.

• Compile detailed reports that summarize findings and provide recommendations.

• Act as a mentor to junior adjusters, offering guidance on complex claims.

• Provide empathetic and clear communication throughout the claims process.

⛳️ Requirements

• Bachelor’s degree or equivalent experience in claims handling.

• Generally requires 5–10 years of experience in adjusting.

• Strong understanding of local geography, regulations, and public safety agencies.

• Ability to establish rapport with insureds and navigate both insurance and legal environments.

• In-depth knowledge of applicable statutes, regulations, case law, and third-party legal liability concepts.

• Proficient in negotiation and developing strategies to influence outcomes.

• Exhibits sound judgment and decision-making skills, particularly in litigation and compliance matters.

• Communicates effectively in both verbal and written formats across diverse situations.

• Chooses suitable communication channels and consistently demonstrates empathy toward all stakeholders.

• Highly organized with the capability to manage multifaceted workflows and project tasks.

• Makes informed decisions through detailed analysis of complex issues.

• Assesses risks and outcomes, operates independently within authority, and identifies patterns in claims to aid resolution strategies.

• Demonstrates the ability to collaborate with internal and external experts, including legal and underwriting teams.

• Capable of quickly evaluating customer concerns and anticipating questions.

• Proficient in claims systems and the Microsoft Office Suite.

• Competent in using a personal computer and other standard office equipment.

• Able to sit and/or stand for extended durations.

• Willing to travel as needed.

• Comfortable working in a fast-paced, dynamic, or stressful environment.

• Able to perform tasks in a noisy/loud work setting.

• Capable of operating a motor vehicle for 4-5 hours each day and getting in and out of the vehicle multiple times throughout the day.

• Able to load and unload equipment and supplies weighing up to 30 pounds from a motor vehicle as required.

• Capable of bending, walking, and climbing for several consecutive hours while inspecting damaged structures.

• Able to safely use a ladder to access and descend from roofs.

🏝️ Benefits

• Must possess and maintain relevant state adjuster licenses.

• Opportunities for continuing education credits.

• A valid driver’s license.