
Senior Field Applications Specialist β Territory: Central New York
Posted Aug 8

Posted Aug 8
This is a fully remote position, open to applicants in New York.
β’ Prepare customers for and execute validation studies on Chemistry and Hematology instruments.
β’ Configure instruments, conduct calibration, precision studies, and method comparisons.
β’ Offer both onsite and remote phone assistance for assay- and QC-related inquiries.
β’ Deliver onsite training for the effective operation of instrumentation.
β’ Collaborate with customer Key Operators during validation to reinforce training and ensure preparedness.
β’ Respond to operational and performance inquiries in accordance with specifications and regulatory standards.
β’ Collaborate with Tech Support, Field Service, Sales, and Customer Training teams.
β’ Cover the territory from Syracuse to Albany, New York.
β’ Associate's degree.
β’ A minimum of 3+ years of combined experience in laboratory/diagnostic instrumentation or a related field.
β’ Advanced knowledge of the diagnostics or healthcare industry.
β’ Strong understanding of laboratory regulatory environments.
β’ Willingness to work remotely and travel domestically at least 95% of the time.
β’ Valid driver's license with a satisfactory driving record.
β’ Capability to lift, move, or carry equipment weighing up to 50 lb.
β’ Preferred: experience in medical technology.
β’ Preferred: familiarity with standard laboratory practices, including quality control, record keeping, and regulatory requirements (CAP, CLIA, COLA).
β’ Bonus/incentive pay.
β’ Paid time off.
β’ Medical insurance.
β’ Dental insurance.
β’ Vision insurance.
β’ 401(k).
Behavioral Health Works, Inc.
Sodexo
Sodexo
EVERSANA
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