Senior Executive Assistant

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the operational framework for various onsite and virtual Academy cohorts.

• Organize calendars, communications, registration, attendance, materials, technology, travel, venues, and vendor management.

• Manage virtual learning logistics, provide facilitator support, troubleshoot issues, and coordinate meetings.

• Create and uphold standard operating procedures, templates, and communication guidelines.

• Monitor learner engagement, assessments, completions, and cohort documentation.

• Identify and mitigate operational risks while enhancing processes through feedback and operational metrics.

• Act as the primary operational partner for the Executive Director.

• Convert strategy into actionable plans complete with timelines, ownership, and follow-up mechanisms.

• Prepare materials for executives, including agendas, briefings, and status reports.

• Coordinate cross-functional projects and represent the Academy in various meetings.

• Uphold the Academy's brand and manage both internal and external visibility.

• Oversee industry award submissions, recognition opportunities, supporting documentation, and positioning schedules.

• Assist in cohort facilitation, group coaching, assessments, scheduling, communications, and learner resources.

• Collaborate on cross-serve and One Mariner initiatives across different business units.

• Partner on technology, data, learning platforms, reporting, dashboards, analytics, automation, and implementation projects.

• Manage relationships related to travel, venues, vendors, and technology.

• Track expenses and assist with budgeting, invoices, vendor management, governance, and documentation.

⛳️ Requirements

• Bachelor’s degree in Business, Communications, Hospitality, Education, Organizational Development, Operations, or a related field (or equivalent experience).

• Minimum of 5 years in program management, operations, executive support, learning and development, event management, consulting, or a related domain.

• Proven experience in managing complex, multi-stakeholder programs.

• Experience overseeing both onsite and virtual programs or events.

• Demonstrated ability to independently manage multiple projects and engage with various stakeholders.

• Background in enhancing operational processes and documentation.

• Experience in supporting executive or enterprise-level programs preferred.

• Experience in financial/professional services or consulting preferred.

• Preferred background in leadership or executive development programs.

• Familiarity with LMS, assessment tools, project management software, CRM, and dashboards preferred.

• Experience in brand management and corporate communications preferred.

• Experience with preparing submissions for awards, associations, or conferences preferred.

• Familiarity with CliftonStrengths or similar assessment tools preferred.

• Experience leveraging AI or automation for process improvement preferred.

• Exceptional operational leadership and project management abilities.

• Strategic partnership skills and ability to anticipate executive needs.

• Strong service orientation and focus on learner experience.

• Excellent communication skills for diverse audiences.

• Skills in cross-functional influence and collaboration.

• Demonstrated sound judgment, discretion, and professionalism.

• Attention to brand and detail orientation.

• Comfort with technology platforms, data, and reporting tools.

• Commitment to continuous improvement and adaptability.

• Dependable, proactive, and accountable for achieving outcomes.

• Must be legally authorized to work in the United States.

🏝️ Benefits

• Eligibility for bonuses.

• Opportunities for career advancement.

• Support for professional development.

• Opportunities for community engagement.

• Innovative workplace environment.

• Culture of camaraderie and teamwork.

• Promotion of work-life balance.

• Support for diverse cultures and career aspirations.