Senior ERP Project Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the complete implementation of Infor M3 projects or other initiatives as necessary, ensuring delivery aligns with scope, timeline, and budget.

• Create and manage detailed project plans that include milestones, resource distribution, and strategies for risk mitigation.

• Track project advancement, ensuring effective communication and alignment among cross-functional teams, stakeholders, and clients.

• Administer enterprise-level budgets, proactively tracking actuals against budgets and providing reports accordingly.

• Report project status to both the project team and C-suite executives to maintain a positive client experience.

• Anticipate and address customer concerns, balancing client satisfaction with the best interests of Columbus; managing escalations with professionalism and diplomacy.

• Partner with sales and pre-sales teams to create detailed and precise Statements of Work (SOWs), facilitating accurate estimations of project budgets, timelines, and resource requirements to set realistic client expectations and ensure profitable results.

• Predict and allocate project resources, ensuring optimal usage while reducing resource conflicts.

• Evaluate team performance and offer mentorship and guidance to ensure adherence to project deliverables and quality standards.

• Ensure the project team adheres to Columbus Methodology, producing deliverables that meet standards and timelines; maintain the project plan.

• Review and comprehend the contractual terms and scope of assigned projects.

• Assess key deliverables to ensure alignment between scope and budget.

• Guarantee proper recording of project setup, time, invoice if applicable, and expense entries; conduct reviews of time and expenses.

⛳️ Requirements

• 7+ years of experience in ERP project management within an ERP environment.

• 7+ years of managing ERP enterprise implementations is essential, with a strong preference for experience with Infor M3.

• At least 7 years of consulting experience, with leadership experience considered an advantage.

• Strong commercial insight with experience in managing budgets, contracts, and profitability.

• Excellent problem-solving and conflict resolution abilities, with the capacity to effectively manage client escalations.

• Prior experience in drafting statements of work, project estimation, and resource forecasting.

• Capability to manage multiple projects simultaneously in a fast-paced setting.

• Outstanding interpersonal, problem-solving, and communication skills.

• Ability to manage client and employee escalations with empathy, diplomacy, and fairness.

• Bachelor's degree in business, IT, or a related field.

• PMP certification is preferred.

• Experience in coaching and/or mentoring, complemented by excellent presentation skills.

• Experience working with global project teams and the ability to adjust schedules to accommodate different time zones when necessary.

• Willingness to travel up to 30%.

🏝️ Benefits

• Health, Life, Dental, and Vision Insurance.

• Short- and Long-Term Disability.

• Paid vacation.

• Sick leave.

• Holidays.

• 401(k).