Senior ERP Business Systems Analyst

This is a fully remote position, open to applicants in Florida, +4 more states.

📋 Description

• Lead and execute the design, configuration, testing, training, deployment, and support of strategic projects utilizing the defined SDLC.

• Analyze industry and company best practices to identify and suggest process enhancements.

• Organize requirements-gathering sessions with business partners and determine affected business processes.

• Assess and propose system solutions within JDE E1 and related systems.

• Serve as the intermediary between departmental end users, external vendors, suppliers, and IT.

• Improve existing system functionalities by evaluating, defining, and documenting solution proposals.

• Spearhead the development of business cases, testing and training plans, project plans, and cost estimates.

• Oversee risks and issues related to assigned platforms.

• Create functional designs, including logical data models, system interfaces, and security requirements.

• Secure stakeholder approvals for functional designs.

• Conduct system testing and monitor issues until resolution.

• Formulate UAT plans and scenarios while managing UAT execution.

• Document test outcomes and communicate testing status.

• Address production incidents and deliver daily support and training to system users.

• Provide first- and second-level production support, including analysis and resolution of ServiceNow incidents.

• Collaborate with technical resources to implement solutions, troubleshoot issues, and pinpoint improvement opportunities.

• Ensure appropriate configuration management for JDE E1 systems.

• Contribute to ongoing process and organizational enhancements.

• Support multiple internal and external systems across various functional areas, disciplines, and divisions.

• Regularly update leadership on statuses and priorities.

⛳️ Requirements

• Bachelor’s degree in Computer Science, IT, or a related discipline.

• 4–6 years of relevant professional experience.

• 1–3 years of leadership or supervisory experience.

• At least four years of experience with Oracle JDE E1 modules.

• Proven project management experience.

• Ability to collaborate effectively with technical staff and business process owners.

• Exceptional oral and written communication skills.

• Strong teamwork and interpersonal abilities.

• Capability to convey technology terminology across all levels.

• Proficient in managing multiple complex tasks simultaneously and independently.

• Expertise in Microsoft Office Suite, Visio, SQL, and business process modeling.

• Willingness to travel up to 15%.

• Must be authorized to work in the United States without sponsorship, now or in the future.

• Preferred: Master’s degree in Computer Science/IT.

• Preferred: Strong documentation skills.

• Preferred: Experience with HR systems such as Kronos or Workday.

• Preferred: Familiarity with Oracle, MS SQL, or Postgres.

• Preferred: Experience with Java, BRMS, and SoapUI.

🏝️ Benefits

• Annual short-term incentive eligibility.

• Medical insurance.

• Vision insurance.

• Dental insurance.

• Basic life insurance.

• 401k retirement plan with company match of up to 6%.

• 9-11 paid holidays each year.

• Two weeks’ prorated vacation for new hires.

• Personal time for non-exempt employees or state-mandated sick leave.

• Equal opportunity employer.

• Reasonable accommodations provided during the application/interviewing/hiring process.