Senior ERP Business Analyst

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Create, update, and finalize PBIs and Spikes on a daily basis.

• Transform ServiceNow tickets into actionable tasks.

• Track and manage developer hours and work distribution.

• Ensure thorough and accurate documentation of work items.

• Generate and oversee weekly change requests.

• Guarantee that all changes adhere to governance, approval, and audit standards.

• Create and circulate weekly operational reports.

• Monitor and report on the status and aging of work items.

• Maintain the accuracy of Oracle dashboards, queries, and reports.

• Provide support for quarterly Oracle release cycles and related communications.

• Update sprint boards and monitor progress in the absence of PM support.

• Develop and sustain SOPs and related documentation.

• Manage team calendars, out-of-office scheduling, and coordination tasks.

• Assist with the coordination of system refreshes and environment updates.

⛳️ Requirements

• Bachelor's degree.

• Extensive experience with Oracle ERP (Fusion preferred).

• Familiarity with ADO (Azure DevOps), ServiceNow, and dashboard-driven environments.

• Demonstrated ability to handle high-volume operational work queues.

• Experience in change management and audit-controlled environments.

• Knowledge of accounting and finance system processes.

🏝️ Benefits

• Medical, Dental, Vision, and Life Insurance.

• Paid Sick Leave, 3 weeks of Vacation, and approximately 11 Holidays per year.

• HSA or FSA account along with other voluntary benefits.

• 401(k) Retirement Savings Plan with Employer Match Program and 529 Savings Plan.

• Employee Mortgage Loan Program and complimentary access to an Axos Bank Account with Self-Directed Trading.