Senior Enterprise Account Manager

This is a fully remote position, open to applicants in Arizona, +15 more states.

📋 Description

• Act as the main communication link between established Enterprise clients and internal team members.

• Discover and pursue new growth opportunities with clients, while managing revenue targets.

• Build and nurture external stakeholder networks necessary for expanding client business.

• Facilitate successful and consistent renewals, demonstrating ongoing value for our Enterprise clients.

• Keep current on the latest developments within the client’s portfolio and their business challenges/opportunities, leading planning and strategy for your accounts.

• Assist the Enterprise sales team in business development efforts targeting prospective Enterprise clients.

• Work closely with RxVantage’s implementation and operations team to ensure timely and successful onboarding of new clients.

• Collaborate with our product teams to convert client feedback into actionable product insights.

• Ensure that the team is well-prepared for each client interaction and continually seek opportunities to enhance the relationship.

⛳️ Requirements

• Over 5 years of experience in client services, consulting, or customer success within the life sciences, healthcare, and/or technology/SaaS sectors.

• Familiarity with Salesforce or other lead generation tools is a significant advantage!

• Bachelor of Science or Bachelor of Arts degree, or equivalent experience.

• A strong sense of intellectual curiosity and the initiative to learn and educate colleagues about client businesses and issues.

• Highly collaborative and capable of influencing others to take action, even if they do not report directly to you.

• Excellent organizational skills, sound judgment, decision-making capabilities, and the ability to establish and pursue deadlines.

• Outstanding communication abilities (both written and verbal), with a knack for creating presentations that are cohesive and engaging.

• Analytical mindset with strong problem-solving skills, able to identify challenges and propose solutions to meet clients’ needs.

• Comfortable with understanding and reporting data and performance metrics.

• A confident and dynamic working persona that brings energy to the team; a sense of humor is an added bonus.

🏝️ Benefits

• Competitive Salary

• 100% Company-Paid Premiums for Employee’s Medical Health (HDHP 4500), Vision, and Dental Plans + $4,400 company-sponsored contribution into an HSA

• Short-term and Long-term Disability

• Life Insurance

• 401k Matching

• Work from Anywhere within the US

• Flexible PTO

• Paid Parental Leave

• Post-Parental Leave Program - $5k stipend to assist with expenses, 4-week 100% paid “Ease-Back” return to work transition period

• Starter+ Membership to Wellhub (access to over 5k gyms and studios)

• Charitable donation matching