Senior Enrollment Coach

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee all elements of the student recruitment process for client institutions.

• Serve as the primary contact for prospective students, addressing all inquiries related to client programs, application procedures, and enrollment details.

• Manage a substantial database of prospective student inquiries, handling over 100 calls per day during peak times.

• Engage in daily conversations with diverse individuals, focusing on understanding their interests and showcasing relevant aspects of the programs they are interested in.

• Provide comprehensive and precise program information to enable prospective students to make well-informed decisions when they are a strong fit for the client program.

• Oversee all phases of the recruitment pipeline for assigned accounts, including interviewing prospective students and managing the enrollment process.

• Assist in collecting necessary documents such as previous transcripts, resumes, letters of reference, and more.

• Thoroughly discuss program details with well-informed prospective students.

• Work independently while collaborating with management and clients to develop and implement effective enrollment strategies and processes.

• Interact directly with clients through face-to-face meetings, phone calls, and email communications.

• Record all interactions in a CRM system to maintain a high standard of prospective student service.

• Manage documentation, ensure attention to detail, and provide accurate updates to account leads and management as necessary.

• Uphold compliance in all aspects of the role.

⛳️ Requirements

• A Bachelor’s Degree is preferred.

• Bilingual in English and Spanish.

• 2 to 4 years of experience in a consultative sales role, with a strong understanding of the higher education sector for Enrollment Coach II.

• Over 5 years of experience in a consultative sales role, with a deep understanding of the higher education industry for Senior Enrollment Coach.

• Familiarity with the consultative sales process, with prior experience that necessitated in-depth product knowledge.

• Outstanding conversation skills.

🏝️ Benefits

• Medical, dental, and vision coverage.

• 401K Plan.

• Options for remote work or flexible schedules.

• Unlimited Paid Time Off (PTO), meaning no accrual is required.

• Opportunities for training and professional growth.