Senior Engineer, Salesforce

This is a fully remote position, open to applicants in Connecticut.

📋 Description

• Design, configure, and create Salesforce solutions utilizing both declarative tools and programmatic capabilities, such as Flows, Apex, and Lightning Web Components.

• Develop and sustain functionality across various Salesforce clouds (e.g., Sales, Service, and Marketing integrations) to enhance omnichannel customer engagement.

• Convert business requirements into scalable and maintainable Salesforce solutions.

• Facilitate feature delivery by managing the build, testing, deployment, and post-release support processes.

• Improve and enhance existing Salesforce functionalities to optimize performance, usability, and adoption rates.

• Detect and resolve defects, bugs, and performance challenges.

• Assist with platform upgrades, releases, and ongoing improvement initiatives.

• Contribute to the development of documentation, technical standards, and best practices.

• Aid in Salesforce integrations with both downstream and upstream systems, including ERP, commerce platforms, marketing tools, and data platforms.

• Ensure the accuracy and consistency of customer data across the CRM ecosystem.

• Implement and uphold data validation, automation, and security protocols to promote data quality and governance.

• Establish role-based access controls, sharing rules, and permission sets.

• Confirm that solutions adhere to security, privacy, compliance, and accessibility standards.

• Collaborate with product managers, analysts, and business stakeholders to refine requirements and deliver effective solutions.

⛳️ Requirements

• A Bachelor's degree in information technology, Computer Science, Engineering, or a related field is required.

• 5-8 years of hands-on experience with Salesforce as an Administrator, Developer, or Engineer.

• Experience in implementing Salesforce products including Data Cloud, Sales Cloud, Service Cloud, and Marketing Cloud.

• Proficiency in Salesforce configuration, Flow automation, and Apex, with Lightning Web Components experience being a plus.

• Knowledge of CRM concepts, customer lifecycle management, and omnichannel journeys.

• Experience in supporting integrations through APIs, middleware, or native Salesforce tools.

• Familiarity with APIs, data flows, cloud environments, and system security principles.

• Experience overseeing third-party vendors and system integrators to ensure scalable and high-quality solutions.

• Background in Agile/Scrum environments, leading backlog prioritization, sprint planning, and cross-team delivery.

• Demonstrate each of our Lovesac values consistently, being results-driven and utilizing knowledge to meet or exceed key performance indicators (KPIs), goals, and deadlines.

• Ability to travel using various modes of transportation as required by the Company for mandatory meetings and conferences, either at our offices or offsite (e.g., quarterly team connection weeks, companywide meetings and events, vendor visits).

🏝️ Benefits

• Annual Bonus Program

• Annual Grant Equity Awards

• 401K Matching Contribution

• Financial Wellness Tools

• Medical, Dental, Vision

• Health Savings and Flexible Spending Accounts

• Paid Parental Leave

• Life/AD&D

• Short Term and Long-Term Disability

• Critical Illness and Accident Insurance

• Employee Assistance Program

• Up to 160 hours of paid time off within our fiscal calendar year, prorated from the date of hire

• 8 paid company-recognized holidays

• Pet Insurance

• Generous Associate Discounts