Senior Engagement Manager, Frontier Engineering

This is a fully remote position, open to applicants in New Zealand.

📋 Description

• Act as the in-market leader for New Zealand accounts at Frontier Engineering, focusing on Data Transformation and Agentic Transformation.

• Manage engagement outcomes starting from the initial conversation through scoping, contracting, delivery, and expansion.

• Evaluate opportunities and engage with executive sponsors to pinpoint business challenges.

• Facilitate customer discovery and journey workshops; align use-case priorities, target outcomes, and business cases.

• Collaborate on commercial strategy, value-based pricing, proposals, SOWs, solution scoping, estimation, and deal approval.

• Maintain forecasts and pipelines for bookings; develop services roadmaps and identify opportunities for account expansion.

• Work with SI, GSI, and ISV partners on co-delivery and co-selling strategies.

• Oversee the sales-to-delivery transition and lead engagement kickoffs.

• Manage WBS, RAID logs, critical-path scheduling, scope, change orders, financials of engagement, forecasting, cost control, and EAC accuracy.

• Lead escalations involving customers, partners, and project teams.

• Drive knowledge transfer, retrospectives, value readouts, customer references, and future opportunities.

• Engage with C-level and VP stakeholders regarding services roadmaps and business outcomes.

• Convert technical obstacles into constructive feedback for Product and Engineering teams.

• Contribute delivery insights, reusable assets, playbooks, AI-assisted workflows, Salesforce data, financial data, and resource utilization.

⛳️ Requirements

• Generally, a minimum of 8 years of relevant experience with a Bachelor's degree, or 6 years with a Master's degree, or equivalent experience.

• Over 10 years in a Sales and Services Delivery position, interacting with executives on complex technical implementation projects.

• Proven track record of achieving quantitative targets, including bookings, utilization, consumption, and delivery margins.

• Demonstrated experience in leading discovery, shaping scope and value propositions, and closing services deals as part of a sales team.

• Hands-on expertise in project governance (WBS, RAID, critical path), change management, and project financials (EAC).

• Capability to command the attention of C-suite executives while maintaining technical credibility with engineering and data science teams.

• Direct experience with data platform modernization and AI/ML or GenAI adoption.

• Proven ability to collaborate with sales, pre-sales, and delivery colleagues across locations as a remote team member.

• Capacity to manage multiple accounts and projects simultaneously with a high degree of autonomy.

• Established network within the New Zealand enterprise, government, or local SI and partner communities.

• Experience at Big 5 or boutique strategy consulting firms.

• Background in a technical advisory capacity, such as solution architect or technical account manager.

• Hands-on project experience with Snowflake AI Data Cloud or other cloud data platforms on AWS, Azure, or GCP.

• Experience in building a services practice or team presence in a new market.

🏝️ Benefits

• Snowflake consumption and realized customer value.

• Clear pathway to Principal level for demonstrated portfolio ownership, deal engineering, and market leadership.

• AI-assisted workflows and tools to enhance speed and efficiency.