Senior Embedded Products and Software Reliability Engineer

This is a fully remote position, open to applicants in Canada.

📋 Description

• Conduct reliability modeling and statistical analysis on energy management and protection/control products to forecast field performance and serve as the authority on reliability design choices.

• Create and implement reliability test plans for both hardware and software, involving hardware-in-the-loop (HIL), environmental, and stress testing of grid components.

• Lead FMEA, FMECA, and Root Cause Analysis (RCA) for hardware/software failure events across embedded systems and communication layers.

• Collaborate with product design, systems engineering, and software teams to embed Design for Reliability (DfR) from the initial concept to deployment.

• Examine field data from deployed devices (e.g., relays, RTUs, control systems) to pinpoint systemic issues and propose corrective/preventive measures.

• Work alongside utilities and customers to enhance grid asset performance programs and initiatives for grid modernization, including IEC 61850, virtualization, and advanced diagnostics.

• Develop and oversee reliability KPIs (e.g., MTBF, FIT rate, availability) for product lines and integrate them into product development and quality assurance programs.

• Identify and promote the use of predictive and condition-based maintenance strategies utilizing remote diagnostics, SCADA, and sensor data.

• Consult and coordinate with the Innovation Office and Applications team to ensure that reliability priorities guide participation in working groups, standards leadership, and technology strategy.

• Remain updated on regulatory compliance requirements (e.g., NERC, IEEE, IEC standards) that affect utility asset reliability and cybersecurity.

• Provide coaching, training, and support on reliability practices to both internal teams and external stakeholders.

⛳️ Requirements

• Bachelor's degree in electrical engineering, Systems Engineering, or a related field.

• Significant experience in reliability, systems, or product engineering within the energy or utility sector.

• Knowledgeable about protection & control systems, grid-edge devices, substation automation, and utility-grade software solutions.

• Practical experience with reliability engineering tools and standards (e.g., ReliaSoft, ISO 9001/55000, IEC 61025).

• Familiarity with communication protocols and standards in T&D systems: IEC 61850, DNP3, Modbus, IEEE C37.118, etc.

• Strong analytical skills and experience using data analysis platforms (e.g., Python, R, Minitab, Power BI).

• Exceptional written and verbal communication abilities; capable of engaging cross-functional teams and utility customers.

• Understanding of grid reliability challenges in T&D environments and willingness to travel for customer interactions, conferences, and global collaboration.

• Collaborative leadership skills across engineering, field teams, and customers.

• Data-driven problem-solving mindset with a focus on long-term product health and systems thinking.

• Proactive attitude towards emerging technologies and continuous improvement.

• Master’s degree in Reliability or Systems Engineering.

• Certified Reliability Engineer (CRE) or a similar professional certification.

• Experience with model-based design and HIL testing (e.g., RTDS, PSCAD, or EMTP) for utility applications and simulation tools used in electronics and CAD design.

• Background in working directly with T&D utilities, assisting in product deployments, failure investigations, or asset strategies.

• Knowledge of cybersecurity risk and reliability considerations for critical infrastructure.

🏝️ Benefits

• Bonus eligibility: discretionary annual bonus