Senior eCommerce Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of experimentation, website performance, analytics, and ongoing enhancements for the eCommerce platform.

• Create and manage an experimentation program focusing on landing pages, product detail pages (PDPs), cart, checkout, and post-purchase processes.

• Formulate test hypotheses and oversee A/B and multivariate testing.

• Rigorously analyze results and convert insights into actionable recommendations and future testing strategies.

• Maintain a prioritized conversion rate optimization (CRO) roadmap that aligns with business objectives and revenue implications.

• Oversee funnel analytics and performance dashboards while ensuring precise tracking and reporting.

• Utilize GA4, GTM, heatmaps, scroll maps, session recordings, and dashboards to pinpoint friction points and opportunities for improvement.

• Measure the impact of tests through statistical validation and return on investment (ROI) modeling.

• Evaluate customer behavior to guide user experience (UX) and content strategies.

• Collaborate with UX/design, content, product marketing, acquisition, and development teams on website enhancements.

• Ensure that improvements adhere to best practices in usability, accessibility, and mobile-first design.

• Conduct quality assurance using device and browser testing tools.

• Present test outcomes, performance insights, and strategic recommendations to senior leadership.

• Promote a culture of experimentation and learning throughout the organization.

⛳️ Requirements

• 5–7+ years of experience in conversion rate optimization (CRO), eCommerce enhancement, web analytics, or growth-oriented digital positions.

• Profound hands-on experience with A/B and multivariate testing platforms such as Optimizely, Adobe Target, or VWO.

• Advanced knowledge of GA4, GTM, attribution, heatmaps, and behavioral analytics tools.

• Strong analytical abilities to interpret funnel data, validate tests, and model revenue outcomes.

• Significant Shopify expertise with at least 2 years of experience.

• Familiarity with UX principles, usability, visual hierarchy, and user behavior patterns.

• Highly driven, proactive, and passionate about creating top-tier digital experiences.

• Goal-oriented with a sense of ownership, accountability, and urgency.

• Exceptional communication skills with the ability to influence cross-functional teams and present to leadership.

• Legally authorized to work in the US for any employer.

• Must be willing to work West Coast (PST) hours if not located on the West Coast.

• No visa sponsorship is provided; applicants will be asked whether they will require sponsorship.

🏝️ Benefits

• Comprehensive Medical, Dental, Vision, and Life insurance.

• Fully remote working environment.

• Monthly work-from-home stipend.

• Generous Paid Time Off program.

• Employee discounts on products.

• A fantastic team to collaborate with.