Senior Domain Architect – Data Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with clients to comprehend their business needs, data requirements, and anticipated outcomes.

• Work alongside pre-sales teams to facilitate the transition from sales to implementation services and beyond.

• Engage with Solution Architects and Customer Success teams throughout the onboarding and implementation process.

• Assess customer needs and suggest optimal usage of Workiva’s Data Management Suite.

• Define tasks, contribute to project plans, and track progress with consulting project delivery stakeholders.

• Review and establish data integration workflows between customer systems and the Workiva platform.

• Analyze and develop data queries and reporting solutions.

• Mentor both internal and external stakeholders on best practices.

• Conduct knowledge-sharing sessions with customer and partner application owners.

• Create and review documentation for deployed solutions, configurations, and best practices.

• Share insights from customers and partners with Product Development and Product Management.

• Promote product adoption, enhance customer satisfaction, and improve overall customer health.

• Define expected outcomes and showcase the value realized by customers and partners.

• Document data management features and functionalities for both internal and external reference.

• Monitor customer and partner environments while staying updated on the Workiva product roadmap.

• Serve as a technical advisor and link between Sales, Engineering, and Customer & Partner Experience teams.

⛳️ Requirements

• Bachelor's Degree in a technical field, ideally in Computer Science, Computer Engineering, Information Technology, or a related discipline.

• Over 6 years of relevant career experience in customer-facing roles, preferably in Technical Customer Success, Solution Architecture, or Consulting.

• Experience in designing or advising on agentic workflows and human-in-the-loop controls, particularly in regulated or audit-sensitive environments.

• Familiarity with Model Context Protocol (MCP).

• Proficient in Python for scripting and automation purposes.

• Experience in integrating or managing SaaS applications and enterprise systems.

• Background in Accounting, Finance, Audit, Risk & Compliance, or Sustainability systems.

• Expertise in working with complex, regulated data structures and translating regulatory requirements into scalable, software-driven workflows.

• Experience in integrating with or managing ERP, EPM, and enterprise data/analytics platforms.

• Foundational knowledge of cloud platforms and contemporary data architectures.

• Experience with integration technologies such as Informatica, SSIS, Boomi, MuleSoft, or Workato.

• Strong understanding of REST and SOAP APIs, JSON/XML formats, and practical API execution through scripting.

• Solid knowledge of data engineering, data warehousing, ETL processes, and SQL query development.

• Excellent problem-solving and technical diagnostic skills.

• Ability to independently manage priorities.

• Exceptional written and verbal communication skills, including the ability to deliver executive-level presentations.

• Proven track record of establishing credibility, influencing stakeholders, and fostering cross-functional alignment.

• Demonstrated commitment to customer success and long-term value creation.

• Reliable internet access for any period of remote work outside of a Workiva office.

🏝️ Benefits

• A discretionary bonus typically awarded annually.

• Restricted Stock Units granted upon hiring.

• 401(k) matching contributions.

• Comprehensive benefits package for employees.

• Reasonable accommodations available for applicants with disabilities.

• Opportunity to work remotely from any location within the employee's country of employment.

• 15% travel required for internal meetings.