Senior Director, Sales Training – Effectiveness

📋 Description

• Develop and take ownership of a comprehensive sales training and effectiveness strategy that aligns with launch milestones and commercial goals.

• Create a clear capability model for the field that encompasses disease education, product knowledge, sales techniques, account management, and compliant execution.

• Act as the primary point of accountability for ensuring field readiness and training excellence.

• Lead the onboarding and certification process for the sales force, guaranteeing their preparedness for launch.

• Design and implement training for launches, including POA meetings, workshops, and reinforcement strategies.

• Collaborate closely with Marketing, Medical Affairs, and Compliance to ensure content is aligned, accurate, and has received necessary approvals.

• Construct and deliver ongoing training programs to facilitate continuous performance enhancement.

• Develop coaching and leadership capabilities for first-line and second-line field leaders.

• Utilize blended learning methods (live, virtual, digital, field-based) to enhance training effectiveness.

• Enhance field force performance by ensuring training and field insights are aligned with commercial strategies and execution.

• Collaborate with Sales Leadership and Commercial Analytics to identify skill gaps, performance patterns, and execution opportunities.

• Establish performance metrics to evaluate and optimize launch effectiveness and training/field performance.

• Convert field insights into specialized training and enablement initiatives.

• Function as a strategic liaison among Sales, Marketing, Medical Affairs, Market Access, and Compliance.

• Ensure uniform messaging, execution standards, and compliance across all roles that interact with customers.

• Onboard and oversee external training vendors and learning partners.

⛳️ Requirements

• MBA or bachelor’s degree.

• Over 10 years of commercial experience in the pharmaceutical or biotech industry.

• Experience in cardiovascular and/or chronic care is highly desirable.

• Proven capability to operate strategically while ensuring flawless execution.

• Familiarity with MLR/promotional review processes and a solid understanding of pharmaceutical compliance requirements for field-facing materials.

• Knowledge of learning technologies and CRM-enabled training tools (e.g., Veeva, LMS platforms).

• A builder mindset characterized by high personal accountability, resourcefulness, and a collaborative attitude.

• Successful experience in leading cross-functional teams and agency partners effectively.

• Demonstrated ability to guide teams through uncertainty and establish clear direction.

• Outstanding communication and presentation skills.

🏝️ Benefits

• Medical benefits.

• Dental coverage.

• Vision care.

• Paid time off.

• 401K plan.