Senior Director, Revenue Operations

This is a fully remote position, open to applicants in Florida.

📋 Description

• Contracting and bundling strategies to enhance customer value.

• Implement processes for how Mimecast contracts and packages products and plans.

• Spearhead initiatives to optimize the licensing process for new customers at Mimecast.

• Collaborate with the Product team to develop bundling strategies that boost revenue, enhance customer value, and improve retention.

• Streamline quotes and contracts by utilizing standardized frameworks.

• Take ownership of the design and execution of updated pricing and billing models.

• Partner with Product to refine contract and bundle frameworks.

• Collaborate with the Deal Desk to implement promotional activities.

• Manage go-to-market preparation for the introduction of new products.

• Ensure alignment between quoting processes and reporting practices.

• Create and sustain clear licensing and renewal playbooks.

• Act as the point of escalation for non-standard or complex licensing and renewal issues.

⛳️ Requirements

• Over 10 years of experience in Deal Desk, Sales or Revenue Operations, contracts, or GTM Business Systems.

• A demonstrated history of establishing strategy and driving cross-functional execution with executive stakeholders.

• Extensive knowledge of Salesforce.com, including CPQ and opportunity and quote objects.

• Familiarity with RCA and/or NetSuite ERP is advantageous.

• Experience in supporting channel and MSP business models.

• Strong analytical abilities and skills in process design.

• Proven experience leading new product launches, implementing changes in pricing models such as consumption-based billing, or managing platform migrations.

🏝️ Benefits

• Health insurance

• Retirement plans

• Paid time off

• Flexible work arrangements

• Professional development opportunities