Senior Director, Revenue Cycle Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the RCM strategy, operational framework, and key performance indicators to enhance collections and improve clean claim performance.

• Spearhead comprehensive transformation initiatives across billing, denial reduction, accounts receivable management, and insurance authorizations.

• Manage delegated credentialing, payer enrollment processes, and handle senior-level payer escalation along with relationship management.

• Collaborate with Finance and executive leadership on payer contracting, reimbursement strategies, and revenue forecasting.

• Enhance EHR/PM technology, including Athena, automation solutions, and outsourced RCM vendor service level agreements.

• Develop, mentor, and expand a high-performing RCM team with well-defined ownership and operational rhythms.

• Direct and innovate revenue cycle operations covering billing, collections, accounts receivable, denial management, credentialing, and payer enrollment.

• Act as a strategic advisor across Finance, Operations, and Clinical leadership to optimize cash flow, minimize revenue leakage, establish scalable systems, and strengthen payer relationships.

⛳️ Requirements

• Over 8 years of progressive experience in healthcare revenue cycle management with substantial leadership responsibilities.

• Proficient hands-on leadership in delegated credentialing and execution of multi-state payer enrollment.

• Proven track record of enhancing cash collections, reducing denial rates, and minimizing accounts receivable aging.

• Extensive functional knowledge of major PM/EHR systems such as AthenaHealth, Epic, or eClinicalWorks.

• Experienced in supporting multi-site, multi-state healthcare organizations in rapid scaling or operational transformations.

• Demonstrated capability to manage, assess, and optimize relationships with external RCM vendors and technology partners.

• Strategic RCM leadership linking billing performance metrics (DAR, accounts receivable aging, clean claim rates) to business growth.

• Expertise in multi-state provider enrollment, credentialing, and operations pertaining to delegated credentialing.

• Strong analytical skills for addressing claims issues, denials, and identifying bottlenecks in payer workflows.

• Excellent executive presence with experience in cross-functional alignment.

• Ability to adapt in developing scalable operational models and controls in fast-paced healthcare settings.

• Comprehensive knowledge of healthcare compliance, HIPAA regulations, and multi-site revenue integrity.

🏝️ Benefits

• Medical, Dental & Vision coverage.

• 401k plan with company matching contributions.

• Employer-funded life insurance coverage.

• Generous paid time off policy.

• Opportunities for career advancement.

• A diverse and experienced leadership team with a supportive workplace culture.