Senior Director, Product Management – Patient Access Technology

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the identification of technological solutions that enhance UBC’s Patient Access, Adherence, and Affordability initiatives.

• Establish the product vision, roadmap, value proposition, and prioritize the product backlog.

• Convert business requirements into actionable specifications, user stories, and acceptance criteria for development teams.

• Keep track of industry trends, competitive landscape, emerging technologies, product performance, and user feedback to guide strategy and ongoing improvements.

• Collaborate with teams in operations, project management, regulatory affairs, development, quality assurance, finance, pricing, marketing, data analytics, architecture, security, privacy, compliance, and governance.

• Act as the main point of contact between business stakeholders and agile development teams.

• Engage with clients and key stakeholders to identify needs, challenges, and priorities.

• Assist with pricing strategies, profitability assessments, go-to-market initiatives, product launches, business development, RFI/RFP submissions, client presentations, and strategic planning.

• Communicate product enhancements and functionalities to project, scrum, and business teams.

• Ensure adherence to industry standards, data security protocols, healthcare regulations, and HIPAA compliance.

• Convey product intent, scope, commitments, budget assumptions, risks, dependencies, and stakeholder expectations to delivery teams at the program's inception.

• Serve as an executive-level product solution leader during strategic client meetings, bid defenses, governance forums, quarterly business reviews, and portfolio discussions.

• Assess client commitments for feasibility, regulatory impacts, validation needs, budget, resources, and delivery risks.

• Sponsor business cases and review materials related to technology/AI governance.

• Build relationships with pharmaceutical clients for co-definition, co-development, idea sharing, and early adoption initiatives.

• May oversee Product Business Analysts.

⛳️ Requirements

• Bachelor’s degree in Life Sciences, Computer Science, Business, Healthcare Administration, or a related discipline.

• Over 8 years of experience as a Product Manager, ideally within healthcare, life sciences, or patient support services.

• Knowledge of specialty pharmacy services, patient access programs, or affordability solutions, including copay cards and patient assistance initiatives.

• Proven experience in backlog management and user story development.

• Capability to translate intricate business needs into clear product specifications and user stories.

• Proficiency in balancing technical limitations, business priorities, and regulatory obligations.

• Certification as a Product Owner (CSPO) or equivalent is advantageous.

• Strong communication, collaboration, and stakeholder management skills.

• A commitment to delivering high-quality software products.

• A customer-centric approach.

• A collaborative team player.

• Ability to remain resilient under pressure and adapt to shifting priorities and requirements.

• Exceptional time management and organizational capabilities.

🏝️ Benefits

• Remote work opportunities.

• Competitive salary packages.

• Opportunities for professional growth and advancement.

• 401K plan with company matching contributions.

• Tuition reimbursement after 90 days of employment.

• Flexible work environment.

• Discretionary Paid Time Off (PTO).

• Paid holidays.

• Employee assistance programs.

• Comprehensive medical, dental, and vision insurance.

• Health Savings Account (HSA) and Flexible Spending Account (FSA) options.

• Telemedicine services for virtual doctor appointments.

• Wellness program.

• Adoption assistance.

• Short-term disability benefits after 90 days of employment.

• Long-term disability coverage.

• Life insurance.

• Discount programs.