Senior Director, Product Management – Patient Access Technology

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the establishment of technological solutions that enhance UBC’s Patient Access, Adherence, and Affordability services.

• Develop the product vision, roadmap, value proposition, and prioritize the product backlog.

• Convert business requirements into actionable specifications, user stories, and acceptance criteria for development teams.

• Keep track of industry trends, competitive dynamics, emerging technologies, product performance, user feedback, and competitor movements.

• Work in partnership with operations, project management, regulatory, development, quality, finance, pricing, marketing, data, analytics, architecture, engineering, security, privacy, compliance, and governance teams.

• Serve as the main point of contact between business stakeholders and agile development teams.

• Engage with clients and key stakeholders to grasp their needs, challenges, and priorities.

• Assist in go-to-market strategies, product positioning, messaging, launch initiatives, business development efforts, RFI/RFP submissions, pricing, estimations, presentations, and strategic planning.

• Communicate product intent, scope, client commitments, budget assumptions, risks, dependencies, and stakeholder expectations to delivery teams during program initiation.

• Act as an executive-level product solution leader in strategic client meetings, bid defenses, governance forums, quarterly business reviews, and discussions at the portfolio level.

• Assess proposed client commitments for scope, feasibility, regulatory and validation implications, budget, resources, and delivery risks.

• Advocate for business cases and technology/AI governance review documentation.

• Ensure adherence to industry standards, data security protocols, healthcare regulations, HIPAA, and operating requirements in regulated life sciences.

• Build relationships with Pharma clients for co-definition, co-development, idea sharing, and early adoption.

• May oversee Product Business Analysts.

⛳️ Requirements

• Bachelor’s degree in Life Sciences, Computer Science, Business, Healthcare Administration, or a related discipline.

• 8+ years of experience as a Product Manager, preferably within healthcare, life sciences, or patient support services.

• Knowledge of specialty pharmacy services, patient access programs, or affordability solutions such as copay cards and patient assistance programs.

• Capability to make tough product decisions and prioritize features based on business value.

• Experience in backlog management and user story development.

• Skill in converting complex business needs into clear product specifications and user stories.

• Ability to balance technical limitations, business priorities, and regulatory obligations.

• Certification as a Product Owner (CSPO) or equivalent is advantageous.

• Strong communication, collaboration, and stakeholder management skills.

• Commitment to delivering high-quality software products.

• Customer-oriented approach.

• Team-oriented and cooperative.

• Resilient under pressure and adaptable to shifting priorities and requirements.

• Exceptional time management and organizational abilities.

🏝️ Benefits

• Remote work options.

• Competitive salary packages.

• Opportunities for career advancement.

• 401K plan with company matching.

• Tuition reimbursement available after 90 days of employment.

• Flexible work environment.

• Discretionary Paid Time Off (PTO).

• Paid Holidays.

• Employee assistance programs.

• Medical, Dental, and Vision insurance coverage.

• Health Savings Account (HSA) / Flexible Spending Account (FSA).

• Telemedicine services (virtual doctor appointments).

• Wellness program.

• Assistance with adoption.

• Short-term disability coverage available after 90 days of employment.

• Long-term disability coverage.

• Life insurance options.

• Discount programs.