Senior Director, Pro Technology

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the principal technology and data representative for LOVB, engaging with Pro Team Operators and team leadership.

• Spearhead the Pro Team Data Working Group, fostering collaboration among league and team stakeholders.

• Assist in the onboarding, training, and empowerment of new Pro Teams.

• Develop and uphold league-wide standards concerning fan data governance, access, and usage.

• Promote the adoption and consistent use of league technology platforms, systems, and processes.

• Collaborate with Pro Teams to enhance fan engagement, operational efficiency, and business performance.

• Supervise operational support for LOVB's fan data ecosystem and its core technology platforms.

• Aid in the administration and optimization of systems such as StellarAlgo, Sailthru, Snowflake, Metabase, and other related technologies.

• Work with teams and business stakeholders to utilize fan data for audience expansion, retention, and engagement.

• Assist in technology planning and operational readiness for league expansion, new teams, and strategic initiatives.

⛳️ Requirements

• A bachelor's degree is required.

• Over 5 years of experience in professional sports, live events, technology operations, program management, client success, or related areas.

• Comprehensive understanding of professional sports operations, encompassing fan engagement, ticketing, sponsorship, marketing, and live events.

• Knowledge of customer data platforms, CRM systems, marketing technology, and operational data ecosystems.

• Strong project management, organizational, and prioritization abilities.

• Exceptional skills in communication, facilitation, and relationship-building.

• Strong analytical and problem-solving skills with a data-driven mindset.

• Ability to convey technical concepts into clear, actionable recommendations for non-technical audiences.

• Experience in managing vendors, technology platforms, and cross-functional projects.

• Familiarity with AI tools, workflow automation, and emerging technology trends is preferred.

🏝️ Benefits

• Health insurance

• Flexible work arrangements

• Professional development

• Paid time off