Senior Director, Practice Area Lead

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee a global, cross-functional, multi-tiered team.

• Direct client interactions by managing projects to meet timelines, fulfill client expectations, and adhere to resource budgets.

• Recognize additional revenue prospects within both existing and upcoming projects.

• Collaborate with Sales and Marketing to effectively position and distinguish Advito's products and services in the marketplace.

• Keep updated on industry trends and technology product lines.

• Identify competitive challenges and emerging issues, providing prompt solutions to maintain relationship integrity.

• Foster constructive relationships with account and travel managers, sharing insights on trends and industry developments.

• Work closely with BCD Travel account managers, sales managers, and supplier relations staff to assist the client base.

• Deliver program and account management for clients while supporting sales efforts by pursuing cross-sell and upsell opportunities to expand business with existing clients.

• Serve as an escalation point for all client concerns.

• Propel enhancements in tools and process initiatives.

• Participate in knowledge sharing and the exchange of best practices.

• Provide assistance for internal Advito projects.

⛳️ Requirements

• Extensive experience in the Travel Industry and consulting at mid to senior management levels.

• Exceptional project management capabilities.

• Comprehensive experience within the airline sector.

• Proven ability to manage multiple client relationships, meet deadlines, and deliver high-quality outcomes.

• Excellent verbal, written, and presentation communication skills.

• Demonstrated skill in leading and collaborating with diverse, cross-functional international teams.

• Advanced analytical abilities.

• Highly developed problem-solving and decision-making skills.

• Self-driven and goal-oriented.

• Proficiency in Excel, PowerPoint, Word, and data visualization software is required.

• Experience with generative and agentic AI is an advantage.

🏝️ Benefits

• Flexible working hours with options for remote work or work-from-home arrangements.

• Opportunities for skill and career development.

• Generous vacation days to help you recharge and unwind.

• A compensation package that is fair and inclusive of mental, physical, and financial wellbeing resources.

• Perks and discounts specific to the travel industry.

• An inclusive workplace where diversity is embraced.