Senior Director, Omnichannel Experience Solutions – Success

This is a fully remote position, open to applicants in New York.

📋 Description

• Oversee and guide the development and deployment of essential strategic digital products and solutions.

• Ensure that target business benefits align with EVERSANA’s digital growth strategy.

• Interact with senior executives and provide updates on the status and performance of initiatives.

• Achieve outstanding business outcomes through collaborative team efforts.

• Direct the formulation and implementation of the EVERSANA ESS Sales & Marketing plan.

• Support the preparation and presentation of new business pitches.

• Manage the Affinity Marketplace SOW Addendums workstream.

• Oversee the management of the Omnichannel Advisory Council and customer interactions.

• Collaborate with various teams to establish project approaches and plans for omnichannel initiatives.

• Foster a culture of continuous improvement and adherence to compliance.

⛳️ Requirements

• 18+ years of experience in product leadership or management, specifically in digital products and/or technology-driven solutions.

• 10+ years of experience in traditional project or program management, including managing project managers.

• Proficient in the Agile framework.

• 10+ years of experience in managing large-scale, cross-functional, and global project teams.

• Exceptional interpersonal skills.

• Strong communication skills, both written and verbal.

• Excellent organizational skills with a keen eye for detail.

• Proficient in standard software applications, including Microsoft Office (Word, Excel, PowerPoint).

• Ability to identify problems, gather data, establish facts, and draw valid conclusions.

🏝️ Benefits

• Competitive salaries and benefits.

• Initiatives for Diversity, Equity & Inclusion.

• Opportunities for professional development.