Senior Director of Revenue Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the systems, data, and processes that fuel ThreatDown's revenue engine.

• Spearhead a multi-quarter initiative to streamline fragmented data and reporting.

• Automate manual workflows and implement analytics to support go-to-market strategies and growth.

• Enhance the integrity of Salesforce data and maintain pipeline hygiene.

• Refine records related to accounts and territories.

• Standardize process and reporting definitions alongside lightweight governance.

• Consolidate and standardize go-to-market dashboards into a reliable reporting layer.

• Ensure alignment of metric definitions across go-to-market and Finance teams.

• Identify and automate high-volume manual workflows, such as lead routing, quoting, approvals, compensation calculations, forecasting inputs, and data entry.

• Achieve a measurable decrease in manual hours.

• Develop sales analytics capabilities to inform investment, scaling, and reallocation decisions.

• Oversee pipeline management, forecasting cadence, deal desk operations, and quota/territory design and administration.

• Manage marketing funnel instrumentation, lead lifecycle, MQL-to-SQL handoff, attribution, and the martech stack.

• Collaborate with Finance on compensation plan design, administer compensation, resolve disputes, and model incentives.

• Design territories, plan capacity, and establish account assignment logic and equity.

• Generate board/investor metrics, go-to-market KPIs, win/loss analysis, cohort analysis, and provide ad hoc decision support.

• Oversee the roadmap, administration, and vendor management of the Salesforce and integrated go-to-market stack.

• Report directly to the GM and work cross-functionally with leadership from Sales, Marketing, Product, Finance, and Customer Success.

⛳️ Requirements

• 8+ years of experience in Sales/Revenue Operations.

• 3+ years of leadership in the function at a B2B SaaS company.

• Experience within a $100M+ ARR company with substantial transaction volume is preferred.

• Proven success in executing a RevOps transformation, including data remediation, reporting standardization, or large-scale workflow automation.

• Extensive experience in designing and managing automation projects across CRM, PRM, marketing automation, business intelligence, orchestration automation, and data warehouse tools.

• Demonstrated ability to reorganize a team during process changes while maintaining operational continuity.

• Strong financial acumen, including compensation modeling, forecasting, and understanding unit economics.

• Familiarity with multi-model selling and retention strategies is a plus, including multi-tier channel sales, direct sales, MSP, and online e-commerce.

• Experience in cybersecurity or technical product environments is a plus.

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance coverage.

• Employee Referral Bonus Program.

• Wellness programs.

• 401k with employer matching for US employees.

• Comprehensive Time Off policy.

• An opportunity to make a significant impact for yourself and the world.