Manager, Revenue Operations

This is a fully remote position, open to applicants in Washington.

📋 Description

• Establish team objectives to reach critical goals and inspire the team to surpass expectations.

• Take responsibility for team outcomes and ensure that the work produced meets established standards.

• Oversee large-scale projects involving multiple participants and stakeholders.

• Manage competing priorities to meet deadlines with minimal oversight.

• Prepare and present effective communications tailored to various audiences.

• Analyze challenges critically and devise as well as implement solutions.

• Build high-performing teams and nurture leadership development.

• Develop a diverse professional network to facilitate work and gather insights.

• Ensure the consistent application of coaching and feedback processes.

• Motivate the team to align with the leadership vision and drive change.

• Provide valuable insights for teams and projects.

• Convert high-level strategy and complex insights into actionable opportunities.

• Identify and engage stakeholders to foster collaboration.

• Present compelling recommendations to senior audiences.

• Oversee operational aspects of contracted payor escalations, settlements, legal escalations, and contract negotiation support.

• Manage complex escalations and projects in collaboration with Revenue Operations, Legal, Contracting, and external insurance entities.

• Work together to address intricate claim payment issues and prevent future occurrences.

⛳️ Requirements

• High School Diploma or equivalent – Required.

• Bachelor’s Degree in a related field – Preferred.

• Intermediate proficiency in all Microsoft Office applications, particularly Excel – Required.

• Strong understanding of the healthcare revenue cycle – Required.

• Familiarity with healthcare revenue cycle Collections – Preferred.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k) match.

• Paid time off.

• PTO cash out.

• Family resources.

• EAP counseling sessions.

• Access to Headspace®.

• Backup child and elder care.

• Maternity/paternity leave.

• Professional development programs.

• On-demand virtual leadership and development courses.

• DaVita online training platform StarLearning.