Senior Director of Program Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish and oversee the Program Management Office (PMO).

• Create standards, governance, and reporting procedures for enterprise initiatives.

• Develop and sustain visibility into all major cross-functional projects and programs.

• Ensure initiatives align with company priorities and business goals.

• Deliver portfolio-level reporting and insights to executive leadership.

• Manage the centralized intake process for strategic and cross-functional initiatives.

• Facilitate the review, prioritization, and resource planning of initiatives.

• Evaluate organizational impact, dependencies, risks, and capacity needs.

• Ensure initiatives have clear objectives, ownership, timelines, and expected results.

• Identify competing priorities and suggest sequencing decisions.

• Coordinate initiatives that span multiple departments and business functions.

• Ensure that affected stakeholders are identified and involved throughout planning and execution.

• Track progress against milestones, deliverables, and commitments.

• Escalate risks, blockers, and dependency issues that need executive intervention.

• Promote accountability and follow-through across workstreams.

• Maintain dashboards and reporting for enterprise initiatives.

• Provide regular updates to the COO and other executive leaders regarding initiative progress, risks, and outcomes.

• Support Board reporting and strategic planning efforts.

• Monitor initiative performance against anticipated business outcomes.

• Collaborate with the COO to enhance enterprise-wide operational improvement, strategic initiatives, and transformation efforts.

• Convert executive priorities into actionable programs, workstreams, and implementation plans.

• Support organizational effectiveness, process redesign, automation, scalability, and operational maturity initiatives.

• Identify cross-functional risks, dependencies, and opportunities for enhancement.

• Track initiative outcomes to ensure anticipated business benefits are achieved.

• Facilitate alignment across business functions while maintaining focus on enterprise priorities set by the COO.

• Promote accountability, execution discipline, and transparency across major company initiatives.

• Manage Project Managers and future PMO resources.

• Develop program management capabilities and best practices.

• Cultivate a culture of accountability, transparency, and excellence in execution.

⛳️ Requirements

• Minimum of 8 years of experience in program management, PMO, business operations, transformation, or operational leadership.

• At least 8 years of experience leading complex cross-functional initiatives.

• Experience in establishing or managing Project Management Office (PMO) functions.

• Strong skills in executive communication and stakeholder management.

• Proven ability to influence across functions without direct authority.

• Experience managing Project Managers and program resources across multiple initiatives.

• Experience supervising direct reports.

• Strong analytical, organizational, and problem-solving abilities.

🏝️ Benefits

• Competitive Medical Health Plans: Low, Mid, High.

• Employer Paid Low Medical Plan for Employee & Dependents (HSA Eligible).

• Employer Paid Dental & Vision for Employee.

• Employer Paid Life Insurance for Employee.

• Employer Paid Long-term Disability for Employee.

• Employer Paid Hospital Confinement for Employee (if enrolled in Medical).

• Plus, Voluntary Supplemental Insurance Coverage Options.

• 15 days PTO & 7 Sick Days Annually.

• 10 Fixed Paid Holidays Off Annually.

• 401(k) Matching up to 3%.