Senior Director of Key Accounts

This is a fully remote position, open to applicants in Oregon, +1 more state.

📋 Description

• Create and implement global account strategies aimed at enhancing revenue growth, increasing margins, and gaining market share.

• Build and sustain executive-level relationships with essential customer stakeholders globally.

• Oversee commercial negotiations, which include pricing, contracts, supply agreements, service programs, and establishing long-term strategic partnerships.

• Discover opportunities to boost sales of equipment, aftermarket parts, services, retrofits, and lifecycle support.

• Collaborate with operations, engineering, quality assurance, supply chain, and project management teams to ensure the successful delivery of customer commitments.

• Act as the executive sponsor and escalation point for critical customer-related issues.

• Conduct business reviews, strategic planning sessions, and growth initiatives with both customers and internal stakeholders.

• Track account performance, monitor market activity, assess competitive trends, and analyze profitability metrics.

• Assist in product development by integrating customer requirements and market intelligence into strategic planning efforts.

• Generate and maintain precise sales forecasts, manage pipeline activities, and create account plans.

• Lead cross-functional teams to support global customer initiatives and align with business objectives.

⛳️ Requirements

• Bachelor’s degree in Business, Engineering, Marketing, Supply Chain, or a related discipline.

• At least 12 years of progressive experience in industrial manufacturing, capital equipment, automation, engineered products, or similar sectors.

• Minimum of 7 years managing strategic or global key accounts with substantial revenue responsibilities.

• Proven track record in negotiating complex commercial agreements and fostering long-term customer partnerships.

• Strong comprehension of industrial manufacturing operations, supply chains, aftermarket services, and commercial business models.

• Experience in leading cross-functional teams across various functions and geographical regions.

• Exceptional organizational, communication, presentation, and negotiation skills.

• Proficient in CRM systems, sales forecasting, and financial analysis tools.

• Successful completion of a pre-employment drug screening, criminal background check, social security verification, and reference check.

• An MBA or advanced business degree is preferred.

🏝️ Benefits

• Medical coverage through your choice of a high deductible health plan or a PPO plan.

• Prescription drug coverage.

• Flexible spending accounts, when permitted by tax regulations.

• Health Savings Accounts (HSA) with a 2x match, up to $1,000 annually.

• Dental and Vision Coverage.

• Paid life insurance and disability insurance.

• Options to purchase additional coverage.

• Paid Maternity Leave.

• Optional Long-term Care, Accident Insurance, and Critical Illness Insurance.

• 401k plan with employer matching contributions.

• Educational Assistance reimbursement.

• Accrued paid time off (PTO).

• 10 paid holidays annually.