Senior Director of Info Governance Sales

This is a fully remote position, open to applicants in United States.

📋 Description

• Acquire and expand the client base.

• Ensure the profitable growth of the product through pricing and account targeting strategies, as well as sustainable growth tactics that address market opportunities and challenges.

• Act as the primary point of contact for clients, sales representatives, and consultants regarding Information Governance projects.

• Deliver precise reporting and forecasts based on sales funnel strategies, client usage, and new account activities.

• Take a proactive role in thought leadership surrounding Information Governance offerings.

• Lead the identification and scoping of potential Information Governance engagements with both current and prospective clients by analyzing client history, analytics, and review needs to suggest engagement opportunities.

• Participate in calls and meetings with clients and Microsoft Strategy Sessions concerning potential Information Governance engagements.

• Facilitate Sales team interactions with prospective clients.

• Assist current clients in utilizing M365 with the support of Lighthouse Information Governance Consultants: scope and coordinate work with internal team members and with clients and external counsel.

• Utilize insights gained from Information Governance projects to offer statistically backed recommendations.

• Create and document use cases and best practices for the application of Information Governance Services.

• Train and mentor sales team members who are supporting Information Governance.

• Collaborate effectively with other Service Delivery teams to ensure exceptional client service.

• Travel to meet prospective and existing clients, attend training sessions, and conferences.

• Perform other related tasks as assigned.

⛳️ Requirements

• A BA or BS degree is required.

• Over 8 years of executive-level sales experience in the legal industry.

• 8 years of experience in the Microsoft and eDiscovery industries.

• Strong understanding of eDiscovery technologies and requirements.

• In-depth knowledge of litigation support and the legal discovery process and concepts.

• Demonstrated success and eagerness to consult with clients and internal departments.

• Ability to project expertise and resolve daily challenges while contributing to strategic direction.

• Excellent written and verbal communication skills with clients and internal staff.

• Customer service orientation: approachable, respectful, polite, and dedicated to client satisfaction.

• Capacity to multitask effectively under pressure.

• Experience leading complex projects and managing multidisciplinary teams from various departments.

🏝️ Benefits

• Medical, dental, vision, and a 401k plan with company matching.

• Life & AD&D insurance, short and long-term disability, telemedicine, and other wellness programs.

• Generous Flexible PTO program and paid volunteer days.