Risk Analyst

This is a fully remote position, open to applicants in Canada.

📋 Description

• Conducting intricate fraud investigations utilizing a diverse range of data to either approve, deny, or escalate transactions for further scrutiny. You consider yourself a (risk) detective!

• Evaluating the chargeback risks associated with each business and collaborating closely with small business owners to implement effective practices that safeguard against disputes.

• Exhibiting exceptional attention to detail to reduce fraudulent activities, identify risk exposure, and ascertain any regulatory or compliance breaches.

• Seeking opportunities to enhance our current operations to promote efficiencies and process improvements.

⛳️ Requirements

• Over 2 years of experience in merchant underwriting or adjudication within the payments or fintech sectors.

• Strong expertise in credit risk with the capability to spot high-risk businesses.

• Comprehensive knowledge of best practices for preventing service-related chargebacks, along with experience in refining policies and operations in a dynamic environment.

• Background in fraud and/or compliance risk, ideally having monitored accounts and transactions to detect fraudulent activities in online businesses.

• Familiarity with rule-based fraud detection tools and a readiness to employ these skills through both internal and external resources.

• Proficiency in managing relationships with small business owners, leveraging your exceptional communication skills.

• Ability to ask “the right questions” to extract essential information from customers and convey unfavorable news in a manner that leaves them feeling positive about Wave.

• Resourcefulness in locating pertinent, real-world information and grasping “the big picture” prior to making decisions.

🏝️ Benefits

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• [Insert additional benefits information here]