Senior Director, Marketing Operations – Technology

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and manage the planning and operational cadence for the marketing department, encompassing annual planning, quarterly priorities, KPI assessments, and leadership workflows.

• Collaborate with the marketing leadership team to convert strategy into actionable plans, priorities, and execution roadmaps.

• Work alongside Finance and Marketing leaders to assist with marketing budget planning, investment trade-offs, and ensuring performance visibility.

• Build, scale, and lead a high-performing Marketing Operations team that supports planning, performance management, program governance, and execution.

• Create a clear performance framework that includes KPIs, a reporting structure, and accountability across marketing.

• Enhance program governance and execution discipline to increase speed, coordination, and accountability across campaigns and initiatives.

• Collaborate with Rev Ops / Sales Ops and Marketing leaders to define KPI governance, funnel metrics, and performance visibility.

• Utilize performance insights to guide decisions on budget allocation, program mix, and strategic priorities.

• Convert data into actionable insights for the CMO and leadership team.

• Oversee the marketing technology roadmap in collaboration with IT, Business Systems, and Rev Ops / Sales Ops.

• Enhance the utilization, governance, and business value of platforms within the marketing ecosystem.

⛳️ Requirements

• Bachelor’s degree in Marketing, Business, Operations, Communications, or a related field.

• Over 12 years of leadership experience in Marketing operations, Revenue operations, Marketing strategy, Business operations, or a related commercial operations setting.

• Extensive expertise in B2B SaaS / enterprise marketing environments with a solid understanding of pipeline, funnel management, campaign operations, martech, and performance measurement.

• Proven experience in establishing and managing operating models at scale, including planning cadences, KPI frameworks, and execution discipline across complex, cross-functional organizations.

• Demonstrated ability to act as a senior operational partner to a CMO or business leader, translating strategy into priorities, governance, and measurable execution.

• Strong consulting-style problem-solving and structured thinking skills, with the capability to simplify complexity, prioritize effectively, and maintain rigor in fast-paced environments.

• Robust business and financial acumen with the ability to link marketing activities to pipeline, ROI, and strategic investment decisions.

• Proven track record in building and leading high-performing, cross-functional teams, including establishing new capabilities or scaling existing functions.

• Credible executive presence, capable of influencing and aligning senior stakeholders across CMO, Finance, IT, RevOps, Product, and Sales.

• Strong understanding of marketing and sales technology ecosystems, with the ability to collaborate on systems and data strategies.

🏝️ Benefits

• Flexible vacation and Kinaxis Days (company-wide days off)

• Flexible work options

• Physical and mental well-being programs

• Regularly scheduled virtual fitness classes

• Mentorship programs, training, and career development

• Recognition programs and referral rewards

• Hackathons